LSSO’s Raindance 2005 Conference on law firm business development and customer service excellence is underway in Boston through June 15 at the Airport Hilton. I have just posted a few brief reports on sessions I attended — see the LSSO Blog for these entries:
– Want More Business? Visit Clients On Site
– What Law Firms Can Learn from 5-star Hotels
– Survey Says: Women Attorneys Lack Biz Dev Support
Expect a few more posts before it’s over, including some from legal writer John O. Cunningham.
In addition, well known legal topic bloggers Monica Bay and Larry Bodine are in attendance and blogging…
– Business Development Goes Mainstream