Archive for August 17th, 2009

Furniture shopping

Update: I went to B0st0n Interi0rs website yesterday to show someone our new tables. They are no longer referring to the series as “Rustic Oak tables” but instead, “Natural Oak tables”. Heehee. Li’l ol’ me got B0st0n Interi0rs to change their website! So, do I get some sort of a discount for having saved some future manager from having to deal with the likes of me?!?!?!

We were on vacation last week. We took the week and agreed that we were going to “take it easy and relax”. Yeah. Right. With my husband??? Relax is not in his vocabulary.

Really, though… we spent the better part of our vacation furniture shopping. We had set our goal to have our living room furniture ordered before our vacation was over. I would be perfectly happy if I didn’t have to step foot in another furniture store for many, many years!

We had picked our tables out at B0st0n Interi0rs and our sofa/chair/ottoman at J0rdan’s. We went to order at Jordan’s first. The price on the couch was $799. Until I specified which fabric I wanted. Then the couch was $1149. WTF?!?!?! $350 more TO CHANGE THE FABRIC???? I was very impressed with Brian’s calm “Thank you for your time. Let’s go!” I, personally, wanted to say “WTF?!?!?!?!” I figure if we’d stayed around to hear what more she had to say, the ~$1800 I thought we were spending on those three pieces would have been closer to $2800. BEFORE the tables and television we need to buy! Fortunately, we found another set that we like just as much, if not more, at the little local guy, whom I prefer to deal with anyway. Total cost? $1200 – including Scotchguard, two extra pillows AND delivery. Thank you very much.

Yesterday, we went to order the tables and I was successful in confusing the saleswoman AND the manager to no end. The tables (cocktail, end and television stand) come in natural oak and rustic oak finish. Their website refers to this particular series as “Rustic” and says that the finish is natural. Okay, so one place says rustic, the other natural. Are you SURE the finish I’m asking for is what’s on the floor??? YES. And if its not? IT IS. BUT if its not and it comes in wrong? I’VE WORKED HERE FOR 13 YEARS – ITS THE NATURAL FINISH. Okay, I didn’t ask how long you’ve worked here, I’m asking what happens if you special order it and its WRONG????? Grrrr… she finally put it in writing that we’re not responsible if it comes in wrong cause, you know, she’s worked there for 13 years so SHE KNOWS!!!!!!!!

I do not want this to sound like a bashing to B0st0n Interi0rs as everyone that I dealt with was extremely cooperative (and I WAS a pest trying to confirm that what I’m going to get is what I’m expecting) it was just that the manager we talked to was rather easily offended (I used the word “confusing” which I think set her off for some bizarre reason.) In fact, I would highly recommend them!

As for J0rdan’s???? That’s an entirely different story. I do not plan on visiting that store again anytime soon. I have a real issue with that “bait and switch” sales approach.

Published in:Uncategorized |on August 17th, 2009 |6 Comments »