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Danillo Leite - Marketing Strategy Expert

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Google Explains Negative Reviews And Rankings

Google Explains Negative Reviews And Rankings:  Google’s Mueller said that a large amount of negative reviews is something the algorithms might try to pick up on.

Google Explains Negative Reviews And Rankings

Google’s John Mueller answered whether negative reviews harm a website’s search rankings. The answer provided useful information about how Google’s algorithms take reviews into account and the general threshold at which a negative effect begins.

This is the question that was asked:

“So, about negative reviews not hurting, so if you have a “bad” reputation online and you see a lot of negative stuff about your company.

  • …Would that hurt, potentially, your Google ranking for keywords?
  • …Could Google look at that and say, Oh this is a bad company, we’re not going to rank it as well because they have a lot of negative reviews.
  • You said I don’t think that would hurt overall rankings for a website if there’s a bad reputation around the site.”
What I Know? About Google May 2020 Update

Google Explains Negative Reviews And Rankings

Background Information on Negative Reviews and Rankings

The person asking the question also referenced a 2010 incident reported in the NYTimes where an online merchant was seemingly ranked highly because of a large amount of links pointing to their site from angry customers.

The 2010 article resulted in a response from Google (Being Bad to Your Customers is Bad for Business) that announced the introduction of sentiment analysis to “turn negative comments into negative votes.”

“turn negative comments into negative votes.”

It was that 2010 Google blog post that is responsible for the understanding that negative reviews can harm rankings. Google’s 2010 announcement plainly said that negative comments would become negative votes.

Mueller Explains How Negative Reviews and Rankings Work

Google’s John Mueller answered the question in a straightforward manner. He affirmed that if online signals were predominantly negative then that could have an effect.

He also noted that negative reviews are common and that shouldn’t have an effect, apparently since that’s a normal thing.

This is what Mueller said:

“…That’s something where if all of the signals point in that direction, I could imagine that we might pick that up.

But if you’re talking about… there are a handful of people that are upset and they’re writing these random things online, and there are lots of people that are happy with your site, and everything is normal, then that’s not something where I would really worry about.”

“…That’s something where if all of the signals point in that direction, I could imagine that we might pick that up.

But if you’re talking about… there are a handful of people that are upset and they’re writing these random things online, and there are lots of people that are happy with your site, and everything is normal, then that’s not something where I would really worry about.”

I think what John might be saying between the lines there is that random negative reviews shouldn’t be seen as negative ranking factors.

The reason implied in his answer is that it’s normal to have some negative reviews.

What isn’t normal is to have predominantly negative signals.

Mueller continued:

“I think those situations where it’s like there are a lot of people that are really upset about your site, those are probably pretty rare. Not something that most normal sites would run into. “

“I think those situations where it’s like there are a lot of people that are really upset about your site, those are probably pretty rare. Not something that most normal sites would run into. “

Is 2010 Sentiment Analysis Algorithm Still Used by Google?

Mueller was then asked if the 2010 Sentiment Analysis algorithm was still used by Google.

Mueller’s answer implied that algorithms from ten years ago might not exist in similar forms since technologies constantly change.

As an example, consider the difference in your phone from ten years ago and what you carry around today.

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Google Discover Search Console Reporting Bug

Google Discover Search Console Reporting Bug: Google posted that there was a data logging issue with Google Discover traffic and Google Search Console. Because of that, Google performance reports for Discover traffic starting on May 12th through May 15th. Google said “you might see a significant drop in Discover reporting.”

Google Discover Search Console Reporting Bug

Google is working on fixing the issue, it is unclear if the fix will bring back in data that was lost or if that data is lost forver.

Google wrote on the data anomalies page “Due to internal logging issues, you might see a significant drop in Discover reporting.

Please note that this does not reflect any user-facing changes for your site, only the data reporting in Search Console. We hope to fix this issue soon.”

Google Discover Search Console Reporting Bug

Due to internal logging issues, you might see a significant drop in Discover reporting. Please note that this does not reflect any user-facing changes for your site, only the data reporting in Search Console. We hope to fix this issue soon.

Google

Keep mind

Keep this in mind if you have any reporting to do for clients or your own internal reporting. So any data you see between May 12th and May 15th in the Google Search Console Performance Discover report may be wrong.

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SEO Tools Simple, Free – Instantly Improve Your Marketing

SEO Tools Simple, Free – Instantly Improve Your Marketing: What is the first step towards success? Website!

SEO Tools Simple, Free – Instantly Improve Your Marketing

Do I need a business website if I have an Instagram and Facebook page? Well, the quick answer is, Yes.

I see an improvement in my projects day to day but it’s not that simple. And Simple Doesn’t Mean Easy. Whenever I dream up some improvement project, I end up working smartest and fastest when I have the right tools at my disposal.

It’s amazing the difference a good tool can make – and the extra time it takes to get work done without a helpful tool.

Danillo Leite - SEO Tools Simple, Free - Instantly Improve Your Marketing

Danillo Leite – SEO Tools Simple, Free – Instantly Improve Your Marketing

My Daily Tools

  • Google Search Console
    • Bing Webmaster Tools
  • Google My Business
    • Bing Places
  • Google PageSpeed Insights
  • Google Analytics
  • Incognito Window
    • Searching Google.com in an incognito window will bring up that all-familiar list of autofill options, many of which can help guide your keyword research. The incognito ensures that any customized search data Google stores when you’re signed in gets left out.
    • Incognito may also be helpful to see where you truly rank on a results page for a certain term.
      • Google Trends

Do I need a Website

Are you asking, “Do I need a new website?”

If so, there’s a good chance you know the answer.

  • You get no control. Facebook gets all the control
    • Remember it, Instagram is by Facebook too.

Facebook has changed their terms and conditions multiple times in the last year. They do this very easily and don’t have to ask anyone for permission. If you don’t like the changes, they don’t have to let you use Facebook as a business. All those free ice cream “likes” you have been tallying could be gone tomorrow and there is nothing you could do about it. Facebook maintains all the control, and you have to play their game as they wish.

Your website is the core to your online presence.

Social Media, Google, Bing and etc. Anything else is a tool to get people to come to your website.

It’s time to take down the signs begging for new likes, and focus on building a website that converts new business.

Bye bye, see you in the next time.