Journalism

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I see Twitter as a River of Tweets, which are 140-character posts. The Twitter concept is Evan Williams’, Biz Stone’s and Jack Dorsey’s The river concept is Dave’s. I don’t know who named the tweet, but that’s what matters. Twitter is an easy thing to which anybody can add value.

What makes Twitter so good is that it’s lightweight and not ambitious about running your life. It’s more service than site. It’s part of the live Web, even though you can still find it in the static one.

The latest addition to the portfolio of fun hacks on Twitter (which include Dave’s Twittergram) is Politweets, which Ted Shelton says “brings out the really intriguing aspect of Twitter — the ability to tap into the pulse of some very interesting distributed event (like an election) and see what is happening”.

I’m sure there’s something on Facebook that does the same thing. But Facebook is AOL 2.0. It’s heavy and complicated and wants to run my life. So I mostly avoid it. My loss perhaps, but that’s beside the twin points of live vs. static and light vs. heavy.

Ev Williams did a nice job of explaining The Light Side in his talk at LeWeb3 last month. Here’s the video.

Barney Brantingham, who probably holds the record for length of service as a Santa Barbara News-Press journalist (nearly half a century), gives us The Endless Stunner: News-Press Strife Goes Way Past Overtime. The money grafs:

The refs call penalty after penalty: offside against Team McCaw: illegal procedures, ineligible receivers downfield, unsportsmanlike conduct, personal fouls, touchbacks and safeties and everything else in the rule book. Everything, that is, except blow their whistles to end the craziness.

This game has been running now for 18 months but time on the clock seems to be expanding like a Salvador Dali surrealist watch face. If this was a real football game the players would all be drawing Social Security before it ends — if it ever does. It’s like one of those 1930s marathon dances except that McCaw’s legal tapdancers never seem to get tired or slump to the floor.

The year 2006 has gone into 2007 and now 2008. Just the other day, National Labor Relations Board Judge William Kocol ruled that McCaw violated enough federal unfair labor practices to fill a whole L.A. Times sports section. Among other things, his 71-page decision ruled that McCaw must rehire eight journalists fired in retaliation for their union activities. She disregarded their “fundamental rights” as employees, Kocol said. Some people have been saying that the workers have no rights and that McCaw could do anything she wanted. She owns the paper, doesn’t she? No so, the judge ruled. Employees have a legal right under federal law to organize and it’s illegal to try to thwart them.

This was settled in the courts generations ago.

So the yellow flags have been thrown against the paper once more and once more McCaw has vowed to appeal. That’s her legal right too and she can afford it. But the handful of journalists could never have financed this battle if they hadn’t been backed by the NLRB, the Teamsters — and the law of the land. By one estimate, the Teamsters have shelled out $400,000 in the battle, and are still racking up costs without end.

Here’s the LA Times piece on the latest.

Required reading: Andy Olmstead’s posthumous post. Also here. Follow the other links too. In the (literal) end, there’s no better writing about what couldn’t be any worse.

As a photographer with nearly 18,000 shots on Flickr (and hundreds of thousands on hard drives), Dave Winer’s FlickrFan looks like a killer thing. I’m especially interested in turning our idle flatscreen “TV”s into useful ways to display the work photographers and services (such as the AP) that I like. When I get home to Santa Barbara later this week, I’ll give it a whirl.

Meanwhile, I think we’re going to see TV undermined absolutely by “content” of the users’ own choosing. TV itself isn’t even TV any more. It’s just one way among many for people to display pictures and video that could come from anywhere, produced and distributed by anybody, including (and especially) the user himself or herself.

When the TV ceases to be a TV, and can be whatever you want, wherever you want — yet still remains that attention-grabbing thing that a screen tends to be — all kinds of interesting things can happen.

I think we’re not only seeing the end of TV, but the beginning of a new life for digital photography.

Tristan Louis is done with Palm. While his tale of tech support woe (ask for support, fail to get it, vow not to continue supporting the company), it does contain an interesting veer from the typical to the surreal: a tech support supervisor who claimed to be the company CEO.

The basic problem, as often happens with lame CRM systems, was that the company forgot that Tristan was ever a customer — even though he had been one for many years. I had the same problem with Dish Network last year.

So one advantage to VRM, as we build it out, is that customers can become trusted respositories of relevant relationship data. That way when the company forgets that somebody is a customer, the customer can remind them and business can proceed.

Meanwhile, Tristan is looking for a replacement phone and provider:

  I’m now shopping for another device and would welcome any recommendation. I also wouldn’t mind getting some information about how other people feel about tech support not only at Palm but also at other unlocked devices sellers. Is unlocked a category of the market that most vendors dismiss, reserving their best services for 3rd party mobile providers and is it something that might change in the future? I don’t know but what I do know is that I am now part of the group of people who must say: “Don’t ever buy a Palm device.”

Tristan’s basic request (for an unlocked device, presumably with some specific featurs) here is a personal RFP. Simple market logic is required: a request for a variety of specifics, broadcast selectively to providers of those specifics — without necessarily giving up any more information than the deal requires.

When helpful customers show up, suppliers are much more likely to help them.

This story by Dennis Howlett, on how spread and processed news of the Bhutto assasination, casts light on the continuing birth of The Live Web.

We also saw it a couple months back with coverage of the California fires near San Diego.

And it’s still early. It’s important to remember that. Everything on the Web is still just a prototype.

Actual dialog:

  Father: Want to track Santa?
  Son: Let’s look at The Onion.

To understand journalism, you need to know the nature of The Story. Every story has three elements: 1) a character, 2) a problem, and 3) movement toward resolution. The character could be a person, a cause, a ball club — doesn’t matter, as long as the reader (or the viewer, or the listener) can identify with it (or him, or her, or them). The problem is what keeps us reading forward, turning the pages, or staying tuned in. It’s what keeps things interesting. And the motion has to vector toward resolution, even if the conclusion is far off in the future.

Sports are pure story fodder. Teams and players are your characters, the games and the procession of opponents are the problem (and the problems within the problem), and there is always movement toward resolution. Even after resolution, new problems, often with new characters within the team’s own character, are being queue’d up.

There are lots of important developments, however, that do not conform to the story format, so they go unreported. One example is murder in places where sudden and senseless death is common. Such has been the case in Los Angeles for many decades. It was, after all, the very point of Chinatown.

Well, L.A. is no Chinatown for Jill Leovy, who has been blogging otherwise uncovered homicides around the city for most of the last year. Her blog is one of the LA Times’s, and it is itself the subject of Life After Death, a Times story about a reporter reporting stories that fail to fit in the Times’ own limited number of pages. Leovy’s own story is an interesting one…

  People often ask if the work depresses her, a question she finds irritating. “Yes,” she tells them. “I find it depressing and upsetting. That’s why I do it.”

… as are the stories she crafts and her blog hosts:

  “The real story,” says Leovy, is the shooting victim’s mother who staggers into the intensive care unit and cannot see her son’s face through his ventilator, yet manages to spot a tear in the corner of his eye…
  Because so few murders receive any other coverage, victims’ family members use the Homicide Report as a memorial wall on which they can etch online eulogies. After Leovy reported the death of a Long Beach man in his thirties, she received one brief response: “He was my father.” After scrolling through the listing of victims, another reader wrote, “Oh my God! Oh my God! Oh my God!”

Stories are the basic format of human interest. The LA Times’ many blogs provide ways to surface more stories, in more ways, for more readers who might find some of those stories meaningful. Or effective, if a larger purpose is involved. Clearly The Homicide Report is far more than an accessory to the coroner’s office. Its own story is Leovy’s mission to expose and reduce the plague of death that continues to afflict her city:

  “If you just brush away the high homicide rate in South L.A. as the city’s dirty little secret, I don’t think we’ll ever make the commitment or allocate the resources necessary to change it,” says Charlie Beck, deputy chief of the LAPD’s South Bureau. “Equal justice and coverage of everyone — that’s the reason I think she does the blog, and I agree with that.”

As for the rest of the LA Times’ blogs, it’s getting harder to tell where the paper ends and the blogging begins — unless all you read is the paper and never go online, in which case you miss more and more of what the paper is becoming.

Supporting that observation are Tony Pierce’s take on his first day as blog editor at the paper, and departed assistant editorial page editor Matt Welch’s blast at an especially pontifical piece by Tim Rutten, the Times’ media columnist. Rutten (whom I’ve always liked, for what it’s worth) is moving on too, as he explains in this piece about turnover at the top of the Times’ parent company.

Companies are ways of organizing work and resources. They are also teams on missions to solve problems. How the ones we call ‘papers’ adapt to a world where more can be written online than off, and for more readers, is the top evolutionary challenge for the institution we call journalism, and therefore its most important story.

The principles of practice are the same. The enviornment is not. Nor are the opportunities, which are far more abundant, if less obviously remunerative. (Not all journalists can live alongside the advertising river. Nor should they.) Which means there will continue to be a struggle between missions like Leovy’s and the need for paychecks.

Los Angeles Magazine has a long and excellent piece by RJ Smith on the News-Press mess in Santa Barbara. It’s about two subjects. One is the meltdown at the paper itself — a story that’s now a year and a half old, with no sign of ever ending. The other is the question of whether a newspaper — especially one that has long been a bedrock civic institution — is a public trust. The News-Press, sadly, is not. It only looks like one. Via Craig Smith.

O’Reilly has made the entire corpus of Esther Dyson’s Release 1.0 available. You can download every issue in .pdf form at that link. (It would be cool if the download page included titles. Perhaps the lazyweb can fill in some blanks there.)

If you want to see the one issue I wrote, select the year 2004 and hit the Download Issue link for May. Or just click here.

The whole series has enormous historical value. Esther was (and still is) unusually good at both seeing future directions and bringing a critical sensibility to covering those who would take us there.

Release 1.0 wasn’t cheap. (Nor is its successor.) For many of the years Release 1.0 ran, I not only subscribed but also went to Esther’s equally exceptional PC Forum conference, which I still miss.

Props to O’Reilly for putting this important periodical on a public bookshelf.

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