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Daily Outline

Unpleasantries

  • Report to the President: MIT and the Prosecution of Aaron Swartz. Review Panel: Harold Abelson, Peter A Diamond, Andrew Grosso, Douglas W. Pfeiffer. Some learnings: “Before Aaron Swartz’s suicide, the MIT community paid scant attention to the matter, other than during the period immediately following his arrest.  Few students, faculty, or alumni expressed concerns to the administration. In preserving MIT’s stance of neutrality and limit ed involvement, MIT decision-makers did not inquire into the details of the charges until a year after the indictment, and did not form an opinion about their merits. MIT took the position that U.S. v. Swartz was simply a lawsuit to which it was not a party, although it did inform the U.S. Attorney’s Office that the prosecution should not be under the impression that MIT wanted jail time for Aaron Swartz. (MIT did not say it was actually opposed to jail time.) Among the factors not considered were that the defendant was an accomplished and well – known contributor to Internet technology; that the Computer Fraud and Abuse Act is a poorly drafted and questionable criminal law as applied to modern computing, one that affects the Internet community as a whole and is widely criticized; and that the United States government was pursuing an overtly aggressive prosecution. MIT’s position may have been prudent, but it did not duly take into account the wider background of information policy against which the prosecution played out and in which MIT people have traditionally been passionate leaders.”
  • ZTE Quadruples Lobbying After U.S. House Blacklisting. By Jonathan D. Salant & Kathleen Miller in Bloomberg.

Tech

Business

World

In , opens with this sentence: “On any person who desires such queer prizes, New York will bestow the gift of loneliness and the gift of privacy.” Sixty-four years have passed since White wrote that, and it still makes perfect sense to me, hunched behind a desk in a back room of a Manhattan apartment.

That’s because privacy is mostly a settled issue in the physical world, and a grace of civilized life. Clothing, for example, is a privacy technology. So are walls, doors, windows and shades.

Private spaces in public settings are well understood in every healthy and mature culture. This is why no store on Main Street would plant a tracking beacon in the pants of a visiting customer, to report back on that customer’s activities — just so the store or some third party can “deliver” a better “experience” through advertising. Yet this kind of thing is beyond normative on the Web: it is a huge business.

Worse, the institution we look toward for protection from this kind of unwelcome surveillance — our government — spies on us too, and relies on private companies for help with activities that would be a crime if the  still meant what it says. ( more than two years ago.)

I see two reasons why privacy is now under extreme threat in the digital world — and the physical one too, as surveillance cameras bloom like flowers in public spaces, and as marketers and spooks together look toward the “Internet of Things” for ways to harvest an infinitude of personal data.

Reason #1

The was back-burnered when  (aka ) got baked into e-commerce in the late ’90s. In a single slide  summarizes what happened after that. It looks like this:

The History of E-commerce
1995: Invention of the cookie.
The end.

For a measure of how far we have drifted away from the early promise of networked life, re-read ‘s “Death From Above,” published in January 1995, and his “Declaration of the Independence of Cyberspace,” published one year later. The first argued against asymmetrical provisioning of the Net and the second expressed faith in the triumph of nerds over wannabe overlords.

Three years later  was no less utopian. While it is best known for its 95 Theses (which include “” and ““) its most encompassing clue came before of all those. Chris Locke wrote it, and here’s what it says, boldface, color and all:

if you only have time for one clue this year, this is the one to get…
we are not seats or eyeballs or end users or consumers. we are human beings and our reach exceeds your grasp. deal with it.

Note the first and second person voices, and the possessive case. Our reach was everybody’s. Your grasp was companies’.

Fourteen years later, companies have won. Our reach has not exceeded their grasp. In fact, their grasp is stronger than ever.

Another irony: the overlords are nerds too. And  they lord over what Bruce Schneier calls a feudal system:

Some of us have pledged our allegiance to Google: We have Gmail accounts, we use Google Calendar and Google Docs, and we have Android phones. Others have pledged allegiance to Apple: We have Macintosh laptops, iPhones, and iPads; and we let iCloud automatically synchronize and back up everything. Still others of us let Microsoft do it all. Or we buy our music and e-books from Amazon, which keeps records of what we own and allows downloading to a Kindle, computer, or phone. Some of us have pretty much abandoned e-mail altogether … for Facebook.

These vendors are becoming our feudal lords, and we are becoming their vassals. We might refuse to pledge allegiance to all of them – or to a particular one we don’t like. Or we can spread our allegiance around. But either way, it’s becoming increasingly difficult to not pledge allegiance to at least one of them.

Reason #2

We have loosed three things into the digital world that we (by which I mean everybody) do not yet fully comprehend, much less deal with (through policy, tech or whatever). Those are:

  1. Ubiquitous computing power. In the old days only the big guys had it. Now we all do.
  2. Ubiquitous Internet access. This puts us all at zero virtual distance from each other, at costs that also veer toward zero as well.
  3. Unlimited ability to observe, copy and store data, which is the blood and flesh of the entire networked world.

In tech, what can be done will be done, sooner or later, especially if it’s possible to do it in secret — and if it helps make money, fight a war or both. This is why we have bad acting on a massive scale: from click farms gaming the digital advertising business, to the NSA doing what we now know it does.

Last month I gave a keynote at an  event in New York. One of my topics was personal privacy, and how it might actually be good for the advertising business to respect it. Another speaker was , a “gentleman hacker” and CEO of WhiteOps, “an internet security company focused on the eradication of ad fraud.” He told of countless computers and browsers infected with bots committing click-fraud on a massive scale, mostly for Russian hackers shunting $billions from the flow of money down the online advertising river. The audience responded with polite applause. Privacy? Fraud? Why care? The money’s rolling in. Make hay while the power asymmetry shines.

Just today an executive with a giant company whose name we all know told me about visiting “click farms” in India, which he calls “just one example of fraud on a massive scale that nobody in the industry wants to talk about.” (Credit where due: the IAB wouldn’t have had us speaking there if its leaders didn’t care about the issues. But a .org by itself does not an industry make.)

Yet I’m not discouraged. In fact, I’m optimistic.

These last few months I’ve been visiting dozens of developers and policy folk from Europe to Australia, all grappling productively with privacy issues, working on the side of individuals, and doing their best to develop enlightened policy, products and services.

I can report that respect for privacy — the right to be left alone and to conceal what one wishes about one’s self and one’s data — is far more evolved elsewhere than it is in the U.S. So is recognition that individuals can do far more with their own data than can any big company (or organization) that has snarfed that data up. In some cases this respect takes the form of policy (e.g. the EU Data Protection Directive). In other cases it takes the form of advocacy, or of new businesses. In others it’s a combination of all of those and more.

Some examples:

 is a policy and code development movement led by Ann Cavoukian, the Information & Privacy Commissioner of Ontario. Many developers, enterprises and governments are now following her guidelines. (Which in turn leverage the work of Helen Nissenbaum.)

, the Fondation Internet Nouvelle Génération, is a think tank of leading French developers, scientists, academics and business folk, convened to guide digital transformation across many disciplines, anchored in respect for the individual and his or her full empowerment (including protection of privacy), and for collective action based on that respect.

 is a Fing project in which six large French companies — Orange, La Poste, Cap-Digital, Monoprix, Alcatel-Lucent and Societe Generale — are releasing to 300 customers personal data gathered about those customers, and inviting developers to help those customers do cool things on their own with that data.

The  in the UK is doing a similar thing, with twenty UK companies and thousands of customers.

Both Midata and Etalab in France are also working the government side, sharing with citizens data collected about them by government agencies. For more on the latter read Interview with Henri Verdier: Director of Etalab, Services of the French Prime Minister. Also see Open Data Institute and PublicData.eu.

In Australia,    and  are working on re-building markets from the customer side, starting with personal control and required respect for one’s privacy as a base principle.

In the U.S. and Europe, companies and open source development groups have been working on personal data “stores,” “lockers,” “vaults” and “clouds,” where individuals can harbor and use their own data in their own private ways. There is already an  and a language for “” and “pclouds” for everything you can name in the Internet of Things. I posted something recently at HBR about one implication for this. (Alas, it’s behind an annoying registration wall.)

On the legal front, Customer Commons is working with the  at the Berkman Center on terms and privacy requirements that individuals can assert in dealing with other entities in the world. This work dovetails with , the  and others.

I am also encouraged to see that the most popular browser add-ons and extensions are ones that block tracking, ads or both. AdblockPlus, Firefox’s Privowny and  are all in this game, and they are having real effects. In May 2012,  a 9.26% ad blocking rate in North America and Europe. Above that were Austria (22.5%), Hungary, Germany, Finland, Poland, Gibraltar, Estonia and France. The U.S. was just below that at 8.72%. The top blocking browser was Firefox (17.81%) and the bottom one was Explorer (3.86%). So it was no surprise to see Microsoft jump on the Do Not Track bandwagon with its latest browser version. In sum what we see here is the marketplace talking back to marketing, through developers whose first loyalties are to people.

(The above and many other companies are listed among developers here.)

More context: it’s still early. The Internet most of us know today is just eighteen years old. The PC is thirty-something. Pendulums swing. Tides come and go. Bubbles burst.

I can’t prove it, but I do believe we have passed Peak Surveillance. When Edward Snowden’s NSA revelations hit the fan in May, lots of people said the controversy would blow over. It hasn’t, and it won’t. Our frogs are not fully boiled, and we’re jumping out of the pot. New personal powers will be decentralized. And in cases where those powers are centralized, it will be in ways that are better aligned with individual and social power than the feudal systems of today. End-to-end principles are still there, and still apply.

Another reason for my optimism is metaphor, the main subject in the thread below. In , George Lakoff and Mark Johnson open with this assertion: The mind is inherently embodied. We think metaphorically, and our metaphorical frames arise from our bodily experience. Ideas, for example, may not be things in the physical sense, but we still talk of “forming,” “getting,” “catching” and “throwing out” ideas. Metaphorically, privacy is a possession. We speak of it in possessive terms, and as something valuable and important to protect — because this has been our experience with it for as long as we’ve had civilization.

Possession is “nine-tenths of the law” because it is nine-tenths of the three-year-old. She says “It’s mine!” because she has hands with thumbs that give her the power to grab. Possession begins with what we can hold.

There is also in our embodied nature a uniquely human capacity called indwelling. Through indwelling our senses extend outward through our clothes, our tools, our vehicles, enlarging the boundaries of what we do and experience in the physical world. When drivers speak of “my wheels” and pilots of “my wings,” it is because their senses dwell in those things as extensions of their bodies.

This relates to privacy through exclusion: my privacy is what only I have.

The clothes we wear are exclusively ours. We may wear them to express ourselves, but their first purpose is to protect and conceal what is only ours. This sense of exclusivity also expands outward, even though our data.

 “the Internet is a copy machine.” And it is. We send an email in a less literal sense than we copy it. Yet the most essential human experience is ambulation: movement. This is why we conceive life, and talk about it, in terms of travel, rather than in terms of biology. Birth is arrival, we say. Death is departure. Careers are paths. This is why, when we move data around, we expect its ownership to remain a private matter even if we’re not really moving any of it in the postal sense of a sending a letter.

The problem here is not that our bodily senses fail to respect the easily-copied nature of data on networks, but that we haven’t yet created social, technical and policy protocols for the digital world to match the ones we’ve long understood in the physical world. We still need to do that. As embodied beings, the physical world is not just our first home. It is the set of reference frames we will never shake off, because we can’t. And because we’ve had them for ten thousand years or more.

The evolutionary adaptation that needs to happen is within the digital world and how we govern it, not the physical one.

Our experience as healthy and mature human beings in the physical world is one of full agency over personal privacy. In building out our digital world — something we are still just beginning to do — we need to respect that agency. The biggest entities in the digital world don’t yet do that. But that doesn’t mean they can’t. Especially after we start leaving their castles in droves.

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Daily Outline

Wars and Rumors of Wars

Customer evangelism

Surveillance vs. Privacy

Media

Tech

Media

Surveillance

  • The low road to a stack of needles. By Dan Blum. His bottom lines: “But if more and more users go underground, the trend will feed on itself as the market for successor services to Lavabit and Silent Circle grows and their functionality improves. Law enforcement will no longer be able to find the needles in the haystack because more of the haystack will be a stack of needles. And then we’ll see the old debates of PGP, encryption escrow and the Clipper chip reprised – this time with a much more powerful national security establishment at the helm and significantly more real threats on the horizon. It could end up being the law of the jungle on the Internet…”
  • That cookie-killing student? An ad agency just hired her. By Kate Kaye in AdAge.

Cool

Personal data and independence

  • The Independent Purchase Decision Support Test, by Adrian Gropper, M.D. Pull quote: ” What I need is an Agent that’s independent of my ‘provider’ institution EHR and communicates with that EHR using the Stage 2 guidelines without any interference from the EHR vendor or the ‘provider’. It’s my choice who gets the Direct messages, it’s my choice if I want to ask my doctor about the alternatives and it’s my doctor’s choice to open up or ignore the Direct messages I send.” (EHR is Electronic Health Record.)
  • Your data is your interface. By Jarno Mikael Koponen in Pando Daily. Pull quote: “Before solving the ‘Big Data’ we should figure out the ‘small’ personal part. Algorithms alone can’t make me whole. Different services need my continuous contribution to understand who I really am and what I want. And I believe that apps and services that openly share their data to provide me a better user experience are not far off.”
  • Jarno is also the father of Futureful (@futureful) which Zak Stone of Co.Exist (in Fast Company) in says “hopes to bring serendipitous browsing back to the web experience by providing a design-heavy platform for content discovery.” Just downloaded it.

Media

  • The rebirth of OMNI — and its vibe. Subhead: Glenn Fleishman on the imminent reboot of the legendary science and science fiction magazine. In BoingBoing. Two bonus links on the OMNI topic:
  • Jeff Bezos buys the Washington Post. This is either wonderful for journalism or horrifying. By Sarah Lacy in Pando Daily. Pull quote: “John Doerr…described an entrepreneur with uncommon focus and discipline around what the customer wants. I guess the future of the Post will ride on who Bezos sees as ‘the customer’ and what’s in his best interest.”
  • Donald Graham’s Choice, by David Remmick in The New Yorker.
  • Here’s Why I Think Jeff Bezos Bought The Washington Post. By Henry Blodget in Business Insider. Pull-quote:
    • First, I’d guess that Jeff Bezos thinks that owning the Washington Post will be fun, interesting, and cool. And my guess is that, if that is all it ever turns out to be, Jeff Bezos will be fine with that. This is a man who invests in rockets and atomic clocks, after all. He doesn’t necessarily make these investments for the money. Or bragging rights. Or strategic synergies.
    • Second, I’d guess that Jeff Bezos thinks that there are some similarities between the digital news business and his business (ecommerce) that no one in the news business has really capitalized on yet.
  • The Natives Are Feckless: Part One Of Three. By Bob Garfield in MediaPost. Pull-quotage:
    • Well done, media institutions. You have whored yourselves to a hustler. Your good name, such that it remains, is diminished accordingly, along with your trustworthiness, integrity and any serious claim to be serving the public. Indeed, by bending over for commercially motivated third parties who masquerade as bona fide editorial contributors, you evince almost as little respect for the public as you do for yourself.
    • There’s your native advertising for you. There’s the revenue savior being embraced by Forbes, the Atlantic, The Washington Post, The Guardian, Business Insider and each week more and more of the publishing world.
    • According to the Pew Research Center for the People and the Press, sponsored content of various kinds was a $1.56 billion category in 2012 and growing fast.
  • Future of TV might not include TV. By Shalini Ramachandran and Martin Peers in The Wall Street Journal. It begins, “Predicting that transmission of TV will move to the Internet eventually, Cablevision Systems Corp Chief Executive James Dolan says ‘there could come a day’ when his company stops offering television service, making broadband its primary offering.” And wow:
    • In a 90-minute interview on Friday, the usually media-shy 58-year-old executive also talked about his marriage, his relationship with his father Chuck and his after-hours role as a singer and songwriter. He said his rock band, JD & the Straight Shot, toured with the Eagles last month.
    • Mr. Dolan said that on the rare occasions he watches TV, it is often with his young children, who prefer to watch online video service Netflix, using Cablevision broadband.
    • He added that the cable-TV industry is in a ‘bubble’ with its emphasis on packages of channels that people are required to pay for, predicting it will mature ‘badly’ as young people opt to watch online video rather than pay for traditional TV services.
  • Making TVs smart: why Google and Netflix want to reinvent the remote control. By Janko Roettgers in Gigaom.
  • Hulu, HBO, Pandora coming to Chromecast. By Steve Smith in MediaPost. Pull-quote: “A battle over content clearly is brewing between Google and Apple. Apple TV has recently expanded its offerings of content providers to include HBO Go, Sky TV, ESPN and others. The two companies are pursuing different delivery models as they try to edge their way onto the TV. Apple TV is a set-top box with apps, while Chromecast relies on apps that are present on mobile devices to which the dongle connects.”
  • Setting TV Free. By yours truly in Linux Journal.

Tech

Retail

Legal

Handbaskets to hell

Tech

Handbasket to hell

Etc.

Marketing (public notes toward a piece I’ll be putting up in Linux Journal… also a podcast)

Folks

Surveillance and stuff

In mass this morning only two words the priest said during the homily stuck in my mind: it’s alright.

Because they called ZZ Top to mind. Specifically, the song Legs. It beginsShe’s got legs. She knows how to use them. Then the boys sing a bunch of other stuff over this repetitive throbbing riff that sounds like it’s made by thousand-pound bees. At the end of the first verse they sum things up with this: yeah, it’s alright.

A few months back I turned my sixteen year old son on to ZZ Top, starting with Legs, and he got a huge laugh out the alright thing. It might not be deep, but it’s still cool. Meaning: it’s alright.

Here’s the original music video, just so ya’ll know what MTV looked like, back in the decade.

Bonus link.

World going to hell

Tech

Marketing (public notes toward a piece I’ll be putting up in Linux Journal… also a podcast)

Etc.

In Bubkes, Stephen Lewis has lately been blogging with depth and insight on many topics — music, architecture, culture, infrastructure and events historic and current — in two cities with which he is intimately familiar: Istanbul and Sofia.

In Taksim Underpass: Ask Gertrude Stein, Dorothy Parker, Jane Jacobs, and Robert Moses, he writes,

By itself, the Turkish government’s plan to shunt traffic under and past Taksim Square might indeed lessen vehicular congestion, thus freeing this iconic location from dominance by motor vehicle traffic. In conjunction with the plan to replace all of Taksim Square and Gezi Park with a massive complex of shopping mall, mosque, and fantasy reconstruction of a 19th-century military barracks, however, the underpass will instead deliver more automobile traffic into the urban core, a further step toward transforming a vital, unplanned, dense, “legacy” urban agglomeration into just another suburb.

In Istanbul Conflicts From Afar: Issues and Aspersions, Headscarves and Rambo, he visits specious tales by the Turkish Prime Minister and his sympathizers, of protestors “harassing pious Muslim women and tearing off their headscarves” (among other offenses for which there is no confirming hard evidence), and compares them to equally wrong tales from the Vietnam War era. That was when “US antiwar activists were stigmatized — and crocodile tears poured forth — over reports that US soldiers returning from tours duty in Vietnam were being spit upon by opponents of the war.  Not a single person, however — neither spitter, spat upon, nor witness thereto — ever stepped forward to confirm any such attack.” In support of this he recalls an On the Media program confirming the purely propogandized nature of the claim. I just did some digging and found the program transcript. Here it is.

In Sofia, Bulgaria: From Protest to Protest to Protest, Steve visits “the Balkan blurring of what is said and what is, and what is and what could or should be” and how in Bulgaria “nothing is what is seems to be at first glance, and words, no matter how clear, often refer to alternate realities (click here for my long-ago online discourse on the wisdom and convenience of the oft-heard Bulgarian-language phrase po printsip, tr. ‘in principle‘).” His next post, Plovdiv, Bulgaria, 1997: Musicians Marching in Protest, recalls an earlier protest, again accompanied by an excellent photo.

In Istanbul: Water, Fountains, Taksim, and Infrastructural Tourism, Steve reports on joining a colleague in visiting “the layers of infrastructure — including Ottoman-era fountains — that have served Istanbul over centuries past and during its ten-fold growth in population during the twentieth.” I share with Steve a passion for what he and his colleague call “infrastructural tourism” — a practice which, he adds, “appears already to be underway, albeit searching for its own content and method, as per this report at Design Observer.” Wonderful link, that one. Go read that too.

In From the Archives: Fading Fragments of Legacy Infrastructure, he begins,

Two decades ago, I began to photograph the historic water fountains (çeșme) and water kiosks (sebil) of Istanbul.  I began, not with the grand and monumental, but with obscure and abandoned — those in backstreets, alleyways, and courtyards, functioning and non-functioning fragments of legacy urban infrastructure, overlooked by scholars,  their features surrendered to the elements, decay, and neglect. The forgotten origins and gradual disappearance of many of these structures seemed symbolic of larger urban processes of decline and abandonment — processes that are as central to the functioning and continuity of cities as are restoration and (re)development.

I’ve been doing something similar in New York and New Jersey, where I grew up. A few days ago, driving back to Manhattan from a meeting in Edgewater, New Jersey, I found myself following Google Maps’ navigation to the George Washington Bridge, turning onto Bruce Reynolds Boulevard before bearing right onto a ramp leading into the toll lanes. Paused at a light,  I saw on the right an old street sign marking the late Hoyt Avenue, and realized I was exactly where my parents lived when I was born: at 2063 Hoyt. Ninety-three years earlier, this was the view from that very same spot. (And here’s the larger photo set, with shots old and new. Credit for the old ones goes to my late father and to his little sister Grace, now 101 years old and doing fine.) I hope, when Steve next returns to New York (his home town), we can do some infrastructural touring together, cameras in hand.

Bonus link: Steve’s latest, Further to “Istanbul Conflicts From Afar:” Kudos, Mentions, and “Great Expectorations”, which cites this post as well.

The title of this post, Rebuilding the Future, is one I came up with back when I read Steve’s Taksim Underpass piece, and I wanted to post thoughts about the ironies that always surround the civic graces — especially infrastructure — that we choose to keep using (often for new purposes), or just to preserve, for generations to come. I didn’t go there, because I’ve already said enough and I’d rather that readers get into what Steve is writing and sharing. But I still kinda like the headline, so I’m letting it stand.

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