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Curing the commercial Web blues

July 13, 2011 in Berkman, Business, Geography, history, infrastructure, Life, Photography, Places, problems, Travel | 20 comments

Last week we spent a lot of time here, in Venice:

Bancogiro, Rialto Mercado, Venice

The triangular marble plaza on the edge of the Grand Canal of Venice is known informally as Bancogiro, once one of Italy’s landmark banks, and now the name of an osteria there. The plaza is part of Rialto Mercado, the marketplace where Marco Polo was based and prospered when he wasn’t out opening trade routes to the east. It’s also where Shakespeare set The Merchant of Venice, and where Luca Pacioli studied double entry bookkeeping, which he described in Summa de arithmetica, geometria, proportioni et proportionalità (Venice 1494), one of the first textbooks written in the vernacular (rather than Latin), and an early success story of the printing press.

Here’s a photo set of the place.

Here’s a 360° view. (While it’s called “Fondamenta de la Preson,” that’s just the cockeyed white building in the map above — a former womens prison — in the corner of the plaza.)

Note that Google Maps tells us little about the location, but plenty about the commercial establishments there. When I go for a less fancy view, the problem gets worse:

Bancogiro, Rialto Mercado, Venice

In that pull-down menu (where it says “Traffic”) I can turn on webcams, photos and other stuff from the Long Tail; but there’s no way to turn on labels for the Grand Canal, the Bancogiro plaza, the Rialto Mercado vaporetto (water bus) stop, the Rialto Mercado itself, the Fondamenta de la Preson (women’s prison, labeled, sort of, in the upper view but not the lower), or even the @#$% street names. The only non-commercial item on the map is the Arciconfraternita Di San Cristoforo E Della Misericordia, which is an organization more than a place.

(My wife just said “You know those hotel maps they give away, that only show hotels? It’s like that, only worse. The hotel maps at least give you some street names.”)

For example, try to find information about the Bancogiro: that is, about the original historic bank, rather than the osteria or the other commercial places with that name. (Here’s one lookup.) For awhile I thought the best information I could find on the Web was text from the restaurant menu, which I posted here. That says the bank was founded in 1157. But this scholarly document says 1617. Another seems to agree. But both are buried under commercial links.

The problem here is that the Web has become commercialized at the cost of other needs of use. And Google itself is leading the way — to the point where it is beginning to fail in its mission to “organize the world‘s information and make it universally accessible and useful.”

This is understandable, and easily rationalized. Google is a commercial enterprise. It makes money by selling advertising, and placing commercial information in settings like the ones above. This has been good in many ways, and funds many free services. But it has subordinated purely useful purposes, such as finding the name of a street, a canal, or a bus stop.

There are (at least) two central problems here for Google and other giants like it. One is that we’re not always buying something, or looking only for commercial information. The other is that advertising should not be the only business model for the likes of Google, and all who depend on it are at risk while it remains so.

One missing piece is a direct market for useful information. Toward that end I’ll put this out there: I am willing to pay for at least some of the information I want. I don’t expect all information to be free. I don’t think the fact that information is easily copied and re-used means information “wants” to be free. In other words, I think there is a market here. And I don’t think the lack of one is proof that one can’t be built.

What we need first isn’t better offerings from Google, but better signaling from the demand side of the marketplace. That’s what I’m try to do right now, by signaling my willingness to pay something for information that nobody is currently selling at any price. We need to work on systems that make both signaling and paying possible — on the buyer’s terms, and not just the seller’s.

This is a big part of what VRM, or Vendor Relationship Management is about. Development is going on here. EmanciPay, for example, should be of interest to anybody who would like to see less money left on the market’s table.

Bonus link.

 

The bigger picture

July 4, 2011 in Photography, Places, problems | 6 comments

Since writing What if Flickr fails? six months ago, my photography has dropped way off. I still shoot, but not as much. And I don’t upload as much to Flickr as I used to.

It’s not one thing, but in a way it comes down to that.

First, I’ve been writing a book, which I’ve never done before, and which takes a lot of time. When I have a choice of what to do, the book comes ahead of anything that’s not also top priority. Sorting, improving and uploading photos was never top priority, but it used to be closer than it is now.

Second, my old camera, a Canon 30D, has been upstaged by my new camera, a well-used and equally old Canon 5D. The 5D is a much better camera. The look, feel and UI are nearly identical. Alas, both are crapping out. The 30D was pretty much worn out anyway, and no longer reads light properly. Now the 5D has begun to fail in shutter (Tv) or aperature (Av) priority (or, in Canon parlance, value) modes. It still works in other modes, but shooting is trickier. In any case, I’m due for a new camera. Or, more likely, a new old one, such as another used 5D.

Third, all my old lenses for the 30D suck on the 5D, because they aren’t designed for full-frame sensors. They vignette on the edges, even at narrow aperatures. For many shots this doesn’t matter (or adds an interesting effect); but lack of lenses also discourages shooting.

Fourth, all my wish list lenses…

 

… are north of $1k apiece. For now that’s an indulgence. So, I’m coping on my current trip (in Italy) with the 5D and compensating for the failings of both the camera and the lenses.

If I’d had more time before this trip I would have rented a lens or two. (Here’s LensRentals.com’s price list for the first of the lenses listed above. A lot cheaper than a new lens. Right now I’m really regretting not doing that.)

But what it comes down to is what I want to do with the results. While I like Flickr as a place to post large numbers of shots that I’d like to see in the public domain (CC licensed for the most permissive use, which is why there are now 231 of them on Wikimedia Commons), I’d rather post the shots I care most about on my own server, in my own ways. For example, I’d love to do photo esssays like the ones Tony Pierce used to do, but without the heavy html work. (And if there’s an easy way, tell me.)

So, what I’m dealing with is a lack of tools. Which is cool. Shooting pictures is just one thing I do. Other things matter more. Especially, right now, that book.

Why I love flying

July 1, 2011 in Aviation, Business, Photography, Places | 11 comments

Air travel has taught us to hate flying, and that’s a huge bummer, because flying is just freaking amazing.

Yesterday I flew from Rome to Brussels, in a window seat on the right side of the plane. I knew if we were lucky, we’d see the Alps, as well as other geographic and geological wonders. We were, and a few of us did. But most passengers, even with window seats, saw nothing. They ignored the spectacle sliding by under the window.

Back when I was in the third grade, I remember hanging out with older kids who argued about what subjects they hated most. They came to an agreement around geography. I saw that as herd mentality, and decided right there to become interested in what they hated, and the result has continuously informed my life.

That’s why I expected to see the Matterhorn and the Pennine Alps yesterday, and got the nice series of shots you’ll see as a slide show if you click on the picture above. I’d seen the Matterhorn from the ground as well, and that helped. But what helped most was remaining curious about geography and geology, and loving to fly. I didn’t let school teach me to hate those subjects way back when, just like I don’t let air travel teach me to hate flying.

I see that Boeing has gone to the trouble, with the new 787 Dreamliner, to give windows and views more respect that we’re accustomed to getting from airlines. I also see that United, with which I have flown close to a million miles, will soon be flying a bunch of 787s. United catches a lot of flak for being an imperfect airline, but my experience with them is nearly 100% positive, and I love the fact that they share air traffic audio with passengers, and is the only airline to do so. They woudn’t if they didn’t love flying too.

So here is an appeal to United, as the 787 launch dates approach: Get in touch with me. If you’d like to make flying lovable again for everybody, I’d like to help.

Three best shots

May 11, 2011 in Art, Blogging, Fun, Photography, Places, Santa Barbara | 9 comments

The Santa Barbara Arts Collective is looking for worthy photographs to hang in the Mayor’s office. And my friend Joe just called to suggest I submit some candidates.

In my Flickr collection I have 3,928 shots tagged “santabarbara”, and 1,017 with “Santa Barbara” in title or caption text. Tops on both lists is this one:

Gap Fire, behind the Mission

But it’s not my favorite, and it looks like the mission itself is on fire (which it wasn’t). I’m kinda partial to…

I could go on, but I’d rather leaving the chosing up to you. (If you think any of them are worthy.) Votes?

By the way, most of those shots were taken with a 5-megapixel Nikon CoolPix 5700. Not my newer (but now also old) Canon 30D or 5D cameras. None of my cameras or lenses are especially desirable, by Real Photographer standards. Someday I’ll get the gear I’d like, starting with lenses. Meanwhile, like they say, the best camera is the one you’ve got. And what you see in those collections is from what I had at the time.

Oh, and all are Creative Commons licensed just to require attribution. Feel free, because they pretty much are exactly that.

Overlooking Detroit

April 27, 2011 in history, infrastructure, Past, Photography, Places, Travel | 3 comments

Ford River Rouge plant

Got my first good clear look at Detroit and Windsor from altitude on a recent trip back from somewhere. Here’s a series of shots. What impressed me most, amidst all that flat snow-dusted spread of city streets, a patch of grids on the flatland of Michigan and Ontario, flanking the Detroit River and its islands, was what looked like a dark smudge. Looking at it more closely, and matching it up with Reality, I discovered that this was Ford’s famous River Rouge Complex in the city of Dearborn.

Says Wikipedia,

The Rouge measures 1.5 miles (2.4 km) wide by 1 mile (1.6 km) long, including 93 buildings with nearly 16 million square feet (1.5 km²) of factory floor space. With its own docks in the dredged Rouge River, 100 miles (160 km) of interior railroad track, its own electricity plant, and ore processing, the titanic Rouge was able to turn raw materials into running vehicles within this single complex, a prime example of vertical-integration production. Over 100,000 workers were employed there in the 1930s.

As an inveterate infrastructure freak, I would love to see this thing sometime.

Been there, still doing that

March 28, 2011 in Geography, Geology, Past, Photography, Science, Travel | 4 comments

 

Gibraltar Reservoir

One hundred and fifty years ago yesterday, the scene above had no water in it, besides the Santa Ynez river, which barely flowed most of the year. Looking down on that scene was William Brewer, who led a survey sent out by Josiah D. Whitney, who had recently been named California’s state geologist, and whose surname was later given to the state’s highest mountain. Brewer wrote many letters from the survey, which are collected and parsed out, exactly 150 years after they were written, by Tom Hilton in Up and Down California. Tom has been using a few of my many photos to illustrate Brewer’s blog posts. Yesterday’s contained the picture above.

Tom’s own shots are here. He explains the project here and here. It’s a cool thing. Check it out.

What if Flickr fails?

January 12, 2011 in Business, Future, Ideas, infrastructure, Photography, problems, Technology | 111 comments

[2 February update… A new case has come up, of accidental deletion. More details here and here. The company has also updated its community guidelines. It’s still not clear why the company does not save deleted accounts. My provisional assuption is that the reason is legal rather than technical. But I’d love to hear somebody from Flickr (or somebody familiar with their systems) tell me that’s wrong. In any case, deleted accounts should be kept, somewhere, somehow, one would think.]

As of last October, hosted 5,000,000,000 images. I’m approaching 50,000 images on Flickr right now. Sooo… if I lop off a bunch of zeros that comes to… .001% of the total. Not much, but maybe enough to show on their radar.

Here is what I hope they see: some heavy Flickr users are getting worried. Those with the most cause for worry are at the ‘pro’ level, meaning we pay for the service. (In my case, I pay for two of the four at links above). One cause for worry is reports of sudden and unexplained account deletions. The other is the possibility that Flickr might fail for the same reason that, say, is now failing. That is, by declining use, disinterest or mismanagement by the parent corporation, or a decline in advertising revenues.

Of particular interest right now is a report by of Deepa Praveen’s Flickr Pro account deletion. She claims she lost 600 photos, 6,000 emails, 600 contacts, 20,000 favorites, 35,000 comments, 250,000 views and more. “Don’t I deserve a reason before they pressed the DEL key?” she writes.

Of course we only have her side on this thing, so far, so bear that in mind.

Meanwhile the closest thing I can find to an explanation in Flickr’s Help Forum is this thread, which leads me to think the most likely reason for the deletion is that Deepa voilated some term of service. But, I dunno. Maybe somebody from Flickr can explain in the comments below.

Still, even if blame for the deletion ends up falling at least partly on Deepa (which I hope it does not, and have no reason yet to think it should), one’s exposure on Flickr goes up with the sum of photos one puts there. And the greater risk is not of Flickr’s deletion of customers, but of the market’s deletion of Flickr. Because, after all, Flickr is a business and no business lasts forever. Least of all in the tech world.

Right now that world looks to advertising for paying many big Web companies’ bills, and for driving those companies’ valuations on Wall Street and in pre-IPO private markets. Some numbers… The online advertising business right now totals about $63 billion, close to half of which goes to Google. In fact the whole advertising business, worldwide, only comes to $463 billiion. (Sources: and Google Investor Relations.) That’s a lot of scratch, but does that alone justify the kinds of valuations that and are getting these days? A case can be made, but that case is a lot weaker if Facebook and Google remain mostly in the advertising business. Which, so far, it looks like they will.

Wall Street is less enthusiastic about , but still a little upbeat, perhaps because advertising is still hot, and Yahoo still makes most of its money from “marketing services.” Flickr is part of Yahoo. I can’t find out how much Flickr brings in, but I’m curious to know what percentage comes from Pro account subscriptions, versus advertising placed on non-pro account pages.

There are cracks in the edifice of the online advertising. This comScore report, for example, and an earlier one, both show that ‘natural born clickers’ (that is, people who like to click on ads, versus the rest of us) account for a huge percentage of all the clicks on advertising, which pays based on “click-throughs”. Chas Edwards says, “these ‘natural born clickers’ are not the most desirable demographic for most advertisers: They skew toward Internet users with household incomes below $40,000 who spend more time than average at gambling sites and career advice sites.”

Among all the revenue diets a company might have, advertising equates best with candy. Its nutritive value is easily-burned carbohydrates. A nice energy boost, but not the protien-rich stuff comprised of products and services that provide direct benefits or persistent assets. (I can hear ad folk’s blood begin to boil here. “Advertising is nutritive! It delivers lots of positive public and private good!” Please, bear in mind that I made my bones for many years in the advertising business. I co-founded and served as creative director for one of Silicon Valley’s top agencies for many years. My name was on a building in Palo Alto when I did that. I know what the candy is, how it’s made, how easily most companies who use it can get along without it, and how it differs from stuff they can’t get along without.*)

Regardless of whether or not you think the online advertising business is a bubble (which I do right now, but I’m a voice in the wilderness), we should face the fact that we are seriously exposed when we place our businesses and online lives in the hands of companies that make most of their money from advertising, and that aren’t diversifying into other businesses that aren’t based on guesswork.

I just got off the phone (actually Skype) with folks working on a project that examines Facebook. Many questions were asked. Rather than repeat what you’ll hear me say when that show is produced, I’d rather point to one example that should prove at least some of my points: MySpace.

What’s to stop another company from doing to Facebook what Facebook did to MySpace? More to my point, what’s to stop some new owned-by-nobody technology or collection of protocols and free code from doing to Facebook what SMTP, POP3 and IMAP (the protocols of free and open email) did to MCI Mail, Compuserve mail, AOL mail, and the rest of the closed mail systems that competed with each other as commercial offerings? Not much, frankly.

So I think we need to do two things here.

First is to pay more for what’s now free stuff. This is the public radio model, but with much less friction (and therefore higher contribution percentages) on the customers’ side. In  (at the ) we’re working on that with . Here’s a way EmanciPay will help newspapers. And here’s our Knight News Challenge application for doing the same with all media sources. You can help by voting for it.

Second is to develop self-hosted versions of Flickr, or the equivalent. Self-hosting is the future we’ll have after commercial hosting services like Flickr start to fail. Fortunately, self-hosting is what the Web was meant to support in the first place, and the architecture is still there. We’ll have our own Flickrs and Zoomrs and Picassas, either on servers at home (ISP restrictions permitting) or in a server rack at the likes of RackSpace. But somebody needs to develop the software. has been working in this direction for years. Flickr Fan being one example. The end point of his work’s vector is Silo-free everything on the open web. We are going to get there.

Fortunately Flickr has a generous API Garden that does allow the copying off of most (or all) data that goes with your photographs. I’m interested in being able to copy all my photos and metadata off into my own self-hosted system. How much they would welcome that, I don’t know. But their API is certainly encouraging. And I do want them to stay in business. They’ve been a terrific help for me, and many other photographers, and we do appreciate what they’ve done and still do. And I think they can succeed. In fact, I’d be glad to help with that.

But mainly I want them, and every other silo out there, to realize that the pendulum has now swung full distance in the silo’d direction — and that it’s going to swing back in the direction of open and distributed everything. And there’s plenty of money to be made there too.

I think they might also consider going all-pro or mostly-pro. I say that because I’m willing to pay more than I do now, for a serious pro account — meaning one in which I have more of a relationship with the company. When the average price of first-rate cameras and lenses each run well into four figures, paying, say, $100+ per year for hosting of photos and other value-adds isn’t a bad deal. Hell, I used to pay that much, easy, per month, for film processing, back in the last millennium. And I did most of that at Costco.

So here’s hoping we can talk, that Deepa can recover what she’s lost (or at least see a path toward something better than the relationship she had with Flickr), and that the entrepreneurs and VCs out there will start seeing value in new open-Web start-ups, rather than the ad-funded and silo’d ones that are still fashionable today.

[Later (28 January)…] Thomas Hawk reports,

…after getting three previous non-answer emails from them over the past few weeks, this morning they seem to have finally given her an official answer on why her account was deleted.

From Flickr:

“Hi there,

Like I said before, we saw behavior in your account that
went against our guidelines and required us to take action –
which was to delete your account. Our guidelines apply to
any and all content you post on Flickr – photos you upload,
comments you make, group discussions you participate in,
etc.

I am afraid I cannot give you any more specific information
than this.

Thank you for your understanding,
Cathryn”

The only problem is though, according to Deepa she said she hasn’t participated in any discussions or group threads in Flickr for over a year. And she felt that her content very much adhered to the Flickr Guidelines.

I assume that Cathryn had no answer, and that this was the best Flickr could do.

I would like to say this is unacceptable, except that it is acceptable. We accept it when we click “accept” to Flickr’s terms of service when we take out an account with them. And Flickr is no exception here. ALL websites and services like Flickr’s have similar terms.

And we can’t expect the sites to fix them. We have to do that, by proffering our own terms.

Which we’re working on. Stay tuned.

*I actually have hopes for advertising — not as the super-targeted, quant-driven, “personalized” stuff that’s all the rage these days; but as a new communications mechanism on the corporate side of real conversational marketing, in which the customer has full status as a sovereign individual, and takes initiative, expresses intentions, and engages through mechanisms he or she controls (and preferably also owns).

Another shot down the lens barrel

January 4, 2011 in Fun, Geography, infrastructure, Photography, Travel | Permalink

Hey, this is cool: CoolLAj Magazine includes this shot in La La Land at It’s Best: Photos of LA:

It was near the end of a series of flights from Copenhagen to Santa Barbara, and easily the best of the bunch.

Tags: , , , , ,

Name that car

November 27, 2010 in Family, history, Past, Photography, Research, Travel | 6 comments

woman, dog, car

The Kid has been scanning archival family photos and I’ve been uploading them to Flickr (where I have now passed 39,000 shots in that one site alone). Many of these photos are well over a hundred years old. Most are about eighty years old, give or take a decade or two. They’re from the collection of Grace Apgar, my father’s sister, who is now 98 and doing fine. She’s been putting corrections and contexts into the comments. (There is a lot of longevity here. Grace’s mom, my grandmother, lived almost to 108.)

The shot above has me intrigued, because I’m curious to know what kind of car that is. Here’s another shot, of my father and a buddy, with a different car. That shot has a date, but the car’s identity isn’t clear to me yet. There are more car shots here and here.

So, just some fun stuff on a weekend, identifying old things.

The World Live Library

November 13, 2010 in Books, history, infrastructure, News, Past, Photography, Places, Research, Travel | 3 comments

My great uncle Jack Dwyer worked in the shipping and steamship business through the first half of the last century. He also took a lot of pictures, including my favorite family photo of all time. (I’m the kid with the beer.) I was going through a bunch of these on Flickr yesterday, when I noticed the name of a ship launched in Biloxi, in 1919. It was the Elizabeth Ruth. Look closely and you can see the ship is wooden. In fact it was one of the last of the masted schooners on which Biloxi specialized.

Thanks to Google Books and the Library of the University of Michigan, we have an account of the Elizabeth Ruth’s launch, in March 1917, in Volume 35 of The Rudder, edited by Thomas Fleming Day (in a day when using full names was still as current as sails on ships). Writes Day, “The Mississippi Shipping Corporation, at Biloxi, put out Elizabeth Ruth, of the Schooner type, one of the prettiest little vessels ever built in the United States, of 1400 tons cargo capacity.”

So I wondered whatever happened to the Elizabeth Ruth. And I quickly found out. From Papers Past, we have this account:

Sez the About page:

Papers Past contains more than one million pages of digitised New Zealand newspapers and periodicals. The collection covers the years 1839 to 1945 and includes 61 publications from all regions of New Zealand.

New Zealand. I just love that. Here I am, wanting to know what may have happened to a minor ship, built and launched from a minor port on one continent ninety-two years ago — that I have just learned about from a book scanned in Michigan and probably not cracked open in the library stacks there except to get scanned — and I get the answer from a scanned strip of equally old print, kindly curated by  archivists half a world away.

That just rocks. Hats off to librarians, archivists and their technical facilitators everywhere, doing the good work of opening up history and letting the world have at it.

Bonus link. Another.

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