You are viewing a read-only archive of the Blogs.Harvard network. Learn more.
Skip to content

Meraki, how not to work with your customer base

Virishi tells a story of Meraki (an off-shoot of MIT Roof-Net) changing their tune.

Today I learn that my failure is due to the fact that Meraki has automatically updated the software on all of the units (including legacy, such as ours) so that you cannot install a different firmware on it, at all.

Not cool

Read more

Be Sociable, Share!