Ease of Use @ IBM:

IBM systems journal of this month is devoted to Ease of Use. Lots of interesting articles on wireless devices, remote usability, accessible visualizations and personalizing sites, but mostly dealing with IBM’s usability processes, User-Centered Design process(UCD) and User Engineering (UE). THe UCD process helps designing products with the single goal of making it easier for the users. The UE process builds on the UCD process with the objective of delivering value to all stakeholders: business, engineering and customers.

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