Lots of VRM Hub action. Here’s the page for the one coming up on 30 March. Be sure not to miss the related VRM Labs. Here’s a review there of chi.mp. VRM Hub last night and this post by Graham Sadd both report on the latest. So does Jake at omelette.es.
Also in London, The Mine! Project has a developer meeting coming up next week. In a parallel way, other VRMers, including Iain Henderson (coming over from the London hotbed) will be coming to SXSW in Austin, where we plan to bring VRM up at a Barcamp there.
Live From Gartner CRM Summit UK: Customers Take Ownership. No VRM, but “social CRM” and “customer managed relationships.” Via Graham Hill. Geoff finds no VRM here, either.
Here’s a podcast of a call in which I explain VRM to skeptics.