Journalism

• Fleeing the War at Home. A worthy kickstarter by @BlakeHunsicker
• No Ifs, Ands or Bots. By Bob Garfield in MediaPost. Pull-quote: Relying on CRM to repair BofA is like treating melanoma with Clinique.
• The Strange Case of Barrett Brown: Amid the outrage over the NSA’s spying program, the jailing of journalist Barrett Brown points to a deeper and very troubling problem. By Perter Ludlow in The Nation. More at DemocracyNow.

Loose news

• One third of Kenyans have a bitcoin wallet. By Daniel Stuckey in Motherboard.
• Everything Is Rigged: The Biggest Price-Fixing Scandal Ever: The Illuminati were amateurs. The second huge financial scandal of the year reveals the real international conspiracy: There’s no price the big banks can’t fix. By Matt Taibbi in Rolling Stone.
• Verizon backs Ubuntu smartphone: Verizon Wireless joins the Ubuntu Carrier Advisory Group. This move sets Verizon up to be the first carrier to bring the Ubuntu-Linux based smartphone to the US. By Steven J. Vaughan-Nichols in ZDnet.

Markets

• CRM trends: Customer engagement, free range agents and more. By Scot Petersen & Lena J. Weiner in SearchCRM.