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In Bubkes, Stephen Lewis has lately been blogging with depth and insight on many topics — music, architecture, culture, infrastructure and events historic and current — in two cities with which he is intimately familiar: Istanbul and Sofia.

In Taksim Underpass: Ask Gertrude Stein, Dorothy Parker, Jane Jacobs, and Robert Moses, he writes,

By itself, the Turkish government’s plan to shunt traffic under and past Taksim Square might indeed lessen vehicular congestion, thus freeing this iconic location from dominance by motor vehicle traffic. In conjunction with the plan to replace all of Taksim Square and Gezi Park with a massive complex of shopping mall, mosque, and fantasy reconstruction of a 19th-century military barracks, however, the underpass will instead deliver more automobile traffic into the urban core, a further step toward transforming a vital, unplanned, dense, “legacy” urban agglomeration into just another suburb.

In Istanbul Conflicts From Afar: Issues and Aspersions, Headscarves and Rambo, he visits specious tales by the Turkish Prime Minister and his sympathizers, of protestors “harassing pious Muslim women and tearing off their headscarves” (among other offenses for which there is no confirming hard evidence), and compares them to equally wrong tales from the Vietnam War era. That was when “US antiwar activists were stigmatized — and crocodile tears poured forth — over reports that US soldiers returning from tours duty in Vietnam were being spit upon by opponents of the war.  Not a single person, however — neither spitter, spat upon, nor witness thereto — ever stepped forward to confirm any such attack.” In support of this he recalls an On the Media program confirming the purely propogandized nature of the claim. I just did some digging and found the program transcript. Here it is.

In Sofia, Bulgaria: From Protest to Protest to Protest, Steve visits “the Balkan blurring of what is said and what is, and what is and what could or should be” and how in Bulgaria “nothing is what is seems to be at first glance, and words, no matter how clear, often refer to alternate realities (click here for my long-ago online discourse on the wisdom and convenience of the oft-heard Bulgarian-language phrase po printsip, tr. ‘in principle‘).” His next post, Plovdiv, Bulgaria, 1997: Musicians Marching in Protest, recalls an earlier protest, again accompanied by an excellent photo.

In Istanbul: Water, Fountains, Taksim, and Infrastructural Tourism, Steve reports on joining a colleague in visiting “the layers of infrastructure — including Ottoman-era fountains — that have served Istanbul over centuries past and during its ten-fold growth in population during the twentieth.” I share with Steve a passion for what he and his colleague call “infrastructural tourism” — a practice which, he adds, “appears already to be underway, albeit searching for its own content and method, as per this report at Design Observer.” Wonderful link, that one. Go read that too.

In From the Archives: Fading Fragments of Legacy Infrastructure, he begins,

Two decades ago, I began to photograph the historic water fountains (çeșme) and water kiosks (sebil) of Istanbul.  I began, not with the grand and monumental, but with obscure and abandoned — those in backstreets, alleyways, and courtyards, functioning and non-functioning fragments of legacy urban infrastructure, overlooked by scholars,  their features surrendered to the elements, decay, and neglect. The forgotten origins and gradual disappearance of many of these structures seemed symbolic of larger urban processes of decline and abandonment — processes that are as central to the functioning and continuity of cities as are restoration and (re)development.

I’ve been doing something similar in New York and New Jersey, where I grew up. A few days ago, driving back to Manhattan from a meeting in Edgewater, New Jersey, I found myself following Google Maps’ navigation to the George Washington Bridge, turning onto Bruce Reynolds Boulevard before bearing right onto a ramp leading into the toll lanes. Paused at a light,  I saw on the right an old street sign marking the late Hoyt Avenue, and realized I was exactly where my parents lived when I was born: at 2063 Hoyt. Ninety-three years earlier, this was the view from that very same spot. (And here’s the larger photo set, with shots old and new. Credit for the old ones goes to my late father and to his little sister Grace, now 101 years old and doing fine.) I hope, when Steve next returns to New York (his home town), we can do some infrastructural touring together, cameras in hand.

Bonus link: Steve’s latest, Further to “Istanbul Conflicts From Afar:” Kudos, Mentions, and “Great Expectorations”, which cites this post as well.

The title of this post, Rebuilding the Future, is one I came up with back when I read Steve’s Taksim Underpass piece, and I wanted to post thoughts about the ironies that always surround the civic graces — especially infrastructure — that we choose to keep using (often for new purposes), or just to preserve, for generations to come. I didn’t go there, because I’ve already said enough and I’d rather that readers get into what Steve is writing and sharing. But I still kinda like the headline, so I’m letting it stand.

I first heard QR codes called “robot barf” yesterday, when JP said it. Got a good laugh out of it too, because: yeah, if a robot could barf, that’s what it would look like.

Digging back, it looks like the first source of the joke is Andy Roberts here, or Jon Mitchell here, both of whom posted on 27 October, 2011.

Kevin Marks followed in the same vein with QR Codes, bad idea or terrible idea? on 28 January 2012. There Kevin wrote, among other things, “QR Codes ignore years of research and culture on how to communicate meaning in symbolic form designed to be captured by image processing tools behind a lens. We have this technology. It is called writing.”

Both John and Kevin pointed to RobotBarf.com, an innocuous-looking Japanese site without a QR code anywhere to be seen. Its title, translated by Google in Chrome, is “Floor coatings proficient poisoning.” The subtitle is “Sister and sister floor coating proficient.” The body copy begins, “By the way, eh had fallen at the door my sister When you go home? What does this murder? The’m was about to close the door involuntarily thought such as.Voice of sister sank to the floor face willl “welcome back” I heard, I went to the front door or what ‘s also Ninen.” Thus speaks the technology we call writing.

Citing Kevin, JP asked me if there was a difference between a QR code and a link. I said yes, because the author can make a QR code mean anything, and a QR code can also have any number of authors, or documents, or you-name-it, associated with it. I didn’t have the time make more of a case than that, but now I do, so here goes.

Think of a QR code as a window to anything, rather than as a form of writing.

For example, a QR code can be window on a product to the relationship between the owner and the company that made the product — and, for that matter, with anybody else involved. That’s where Phil Windley goes in his post titled Using Products to Build Customer Relationships. Some background: Phil’s company, Kynetx, makes QR code tags and stickers called “SquareTags,” which you can attach to the things you own, and which can be programmed, by you, to say or mean anything. I wrote about this a bit in The Internet of Me and My Things. Phil unpacks his case with this:

…by and large, ecommerce sites, from the smallest to the biggest, are just glorified online catalogs not significantly different from their more mundane mail-order catalog cousins. I’ve always thought the Internet ought to allow us to do better — to really change how merchants, companies and service organizations interact and relate to people.

Our vision for SquareTag is just that: helping people and companies have better (i.e. less dysfunctional) relationships. We believe that products are natural connecting points between companies and their customers. Because SquareTag makes those products smart and gives them an online presence, SquareTag provides a powerful tool for building vendor-customer relationships.

When I speak in my blog or on stage about the Internet of My Things, I’m highlighting the natural and powerful feelings people have about their stuff. As Doc Searls says in Chapter 21 of The Intention Economy, “possession is 9/10ths of the three-year old”. Our connections with our things are primitive and deep. We spend much of our time and resources acquiring, using, managing, and disposing of things.

Because of the strong feelings people have about them, products are a natural connecting point between manufacturers, retailers, service companies, and the customer. SquareTag is designed to deepen the connection between people and things by making the interactions richer.

With SquareTag, any thing becomes a programming platform. Products become more useful, more helpful with the addition of SquareTag. As an example, SquareTag gives almost anything an online social profile

Many companies confuse “having information” about their customers with having a relationship. That might constitute customer intelligence, but it’s not a relationship. Relationships are built on common interests and an exchange of value. Both parties need to see that value or it’s not a relationship. People are more likely to resent the fact that you know things about them outside of a relationship…

Using SquareTag companies can engage in a new kind of customer relationship management that does more than store contact information and interaction history. SquareTag provides a way to establish genuine relationships that provide continuous interaction throughout the customer life-cycle. This changes “relationship management” into “relating.”

Between the elipses above, Phil goes into specific use cases and scenarios. It’s deep and fun stuff. Go read it.

Meanwhile, think of how lame it has been for QR codes, so far, to be limited mostly to (actual) robot barf on the corners of ads and on the windows of shops, leading the scanner back to something promotional put up by the company at a website. This is worse than uninteresting: it wastes everybody’s time. But let’s say my next Canon camera, maybe the forthcoming 5D Mark IV, comes with a QR code unique to that camera. If I scan it on Day 1 of owning it, I’ll get, perhaps, a greeting and a link to the owner’s manual. Then, after I put it in my personal cloud, I can add my own annotations, such as links to the photos I’ve taken with the camera, or to my own notes for Canon’s repair people, should I have to send it in for a fix. (Which I’ve done many times over the years with my various cameras.) The repair people can then scan the code and see the notes. Canon too can add updates to the code. (Remember, I can program viewing permissions in my pCloud.) And, if I ever sell the camera or give it away, my notes and Canon’s can go with it, and Canon’s CRM system can be updated with relationship information about the new owner.

Finally, in case you need one more thing to convince you that QR codes are only ugly when misused — and are sure to become beautiful once they are used in creative new ways — there is this item in Wikipedia:

The use of QR codes is free of any license. The QR code is clearly defined and published as an ISO standard.

Denso Wave owns the patent rights on QR codes, but has chosen not to exercise them.

Thank you, Denso Wave.

I just looked up facebook advertising on Google News, and got these results:

More Facebook Ads Are Coming, Your Friends Will Finally Hit Delete
Forbes-8 hours ago
Now, Facebook is doing a pretty smart thing here rolling out the more prominent advertising along with an updated user experience, but will…

Facebook’s New News Feed Is a Binder Full of Advertising The Atlantic Wire-4 hours ago

Disruptions: As User Interaction on Facebook Drops, Sharing  New York Times (blog)-Mar 3, 2013

Facebook Isn’t Your Platform. You’re Facebook’s Platform -Businessweek-Mar 5, 2013

Facebook’s advertising strategy cannot win
USA TODAY-Mar 5, 2013 Facebook presumably did not purposefully create a freeadvertising vehicle (that is, the standard posting function) that’s more effective than its … 

all 84 news sources »

Facebook may charge users to remove ads, patent application reveals GigaOM-by Janko Roettgers-Mar 5, 2013 Facebook may offer users to get rid of ads, highlight custom messages or even select the friends displayed on their personal profile in 

Mostly negative stuff.

But there are some plusses, down below the fold. For example, Facebook advertising works, and couldn’t be more fair, by Rocco Pendola in TheStreet. His gist:

Roughly five months into my job as TheStreet’s director of social media, I can tell you — firsthand — that Facebook advertising works incredibly well for a brand/multimedia organization such as TheStreet. In fact, I argue that if Facebook’s platform doesn’t work for you, you’re simply not doing it right.

Well, good for them. Over here on the receiving end it isn’t so pretty. For example, here’s my latest ad pile at Facebook:

A few questions:

  1. Where does Facebook get the idea that I want to cheat on my wife, to whom it knows I’ve been married for almost 23 years?
  2. Why would Facebook sell an ad to an advertiser that would rudely suggest that there is a chance in hell that I’d ever cheat on my wife?
  3. And why would anybody want to be told, over and over again, as the AARP ads always do, that they’re old?

Maybe it’s because they’ll sell anything to anybody. Or maybe it’s that SeniorPeopleMeet and SeniorsMeet simply buy exposures across the entire “senior” demographic, regardless of what Facebook’s intelligence might say about individuals in that demographic. Clearly Facebook doesn’t mind, regardless of the reasons, which is worse than insulting: it’s stupid and wrong.

It’s hard to imagine a company that has more “big data” about its users than Facebook does, or better means for delivering truly relevant ads to individuals. And yet Facebook’s advertising is mostly ignored, unwelcome or worse. Yes, its advertising program has made Facebook financially successful. But that success masks other failures, such as the very high percentage of misses, many of which have negative results. I see no reason to believe that these failings won’t also be leveraged into the company’s new advertising ventures, covered in the news above.

I’ve been told by adtech professionals that a funny thing about their business is that Google and Facebook are terribly jealous of each other: Google is jealous of Facebook because Facebook can get especially personal with its users, while Facebook is jealous of Google because Google can advertise all over the Web. And yet both are missing real human relationships with their users, because the users are not customers. They are the products being sold to the companies’ real customers, which are advertisers.

What’s keeping Facebook from offering paid services to individuals — or Google from offering more than the few they do? Here’s one reason I got from a Google executive: it costs too much money to serve individual human customers. This isn’t verbatim, but it’s close: If our users were actually customers, we would have to support them with human beings, and we don’t want to make less than $1 million per employee (Yes, that was the number they gave.) And yet, all advertising-supported businesses could benefit a great deal by having at least some of their users become subscribers.

Start with the money. How much would Facebook make if the company offered a subscription service that came with both no advertising and better privacy protections? Depends on the subscription price, of course, multiplied by the number of people who go for the deal. Maybe one of ya’ll can give us some run-ups in the comments below.

Then look at to the signaling issue. Real customers can send much better signals to Facebook than mere “users” can. They can offer real feedback, and good ideas for improving services — the kind of stuff you get when you have a real relationship, rather than a vast data milking operation. For example, a company with human customers can hear, personally, how they’re screwing up, from people who care enough to pay for services.

I’ve dealt with a lot of highly successful companies, and they all risk the same problem: getting high from smoking their own exhaust, and thinking their shit doesn’t stink. Facebook is there right now. And they are making the same mistake that AOL, Compuserve, Prodigy, MySpace and countless other online services did when they were high and thought their shit didn’t stink. They assumed that occupants of their private habitats love being there, and wouldn’t leave. In fact many inhabitants of Facebook only tolerate it, or are there because it’s what works for now, or because lots of their friends and relatives are there. But they can leave, and so can their friends and relatives, as soon as attractive other choices appear. Which is inevitable.

Everybody has limits. Facebook is hell-bent on testing them, apparently.

Bonus link.

6:42am — Flights are starting to land at JFK, I see by Flightaware. Not yet at LGA, EWR or the New England airports. More links:

It’s getting light out, and the snow has stopped.

6:10am — Dig:

5:58am — Fittingly (given the local coverage concentration below), Maine appears to be hardest hit, though farthest from news outside the area. CNN and The Weather Channel are all about Boston, Providence, Hartford and New York.

5:30am — Looking for live local coverage from TV stations. Here’s what I’ve found so far:

That’s it. One in New York, one in Hartford, none in Boston and three in Portland. Maine wins! Corrections, of course, are welcome.

Also: the NYTimes and the Wall Street Journal have both dropped their paywalls for storm coverage. The Boston Globe‘s is still up.

03:30am — This is as quiet as New York gets. No traffic flowing. No horns blowing. No jets on approach to anywhere, or taking off. From our encampment in “upstate” Manhattan, there is just the sound of snowplows scraping Broadway clean.

The Weather Channel (aka Weather.com, aka TWC on my Dish Network channel list, aka @WeatherChannel), calls the storm #Nemo, as they said they would last Fall. The National Weather Service, aka Weather.govisn’t playing along. Neither is AccuWeather.

They should. I’m sure the success of the Nemo nickname has their sphincters in a knot, but they should loosen up. This isn’t just another nor’easter. For parts of Connecticut and Massachusetts, it might be the biggest storm since the last glaciation, named after Wisconsin. (Probably not, but still.) Earthquakes get named after epicenters. And hey, we live in networked times. These days the vernacular wins, fast. Best to get ahead of that curve.

Here’s a view of aviation, as of 3:00am this morning:

Normally thin anyway at this hour, it’s absent in the Northeast entirely. The nearest named flight is a United one inbound to Dulles (UAL981). An un-named plane is passing over Philadelphia, and another over Binghamton. That’s it. (The green color is not for rain, by the way. It’s precipitation density. That’s snow there.)

Tomorrow evening, Tuesday, will be a meetup I wish I could attend in San Francisco. The subject is personal clouds.

We’re not talking about storage here, though that’s part of it, just like storage is part of your PC or your phone. We’re talking about your own personal space, which you control, on the Net, and not just on your devices. We’re talking about your own personal operating system: the platform for your enterprise of one. We’re talking about the place where you stand as you manage not just your own data, but your relationships with other people, various services, the Internet of Things, and your contacts—meaning your real social network (the one you define, your own way). It might be self-hosted, or physically elsewhere on the Net; doesn’t matter, long as it’s yours alone, and secure. That is, not contained in somebody else’s service. (Though you can engage one for that, if you like. On your terms.)

Personal clouds are a new concept, but central to what I (and many others) have been working on for years with ProjectVRM and related efforts. (Some of those will be there too.) It’s where personal computing, personal networking, personal storage and personal autonomy and control all meet — or should, once the tech gets built out.

It’s early in the history of wherever this thing is going to go, which is why going to this thing is a good idea.

Register here.

Take a look at these screenshots of maps on my iPhone 4, running iOS 6:

maps

On the left, maps.google.com, made mobile. On the right, Apple’s new Maps app, which comes with iOS 6. The location in both cases is Harvard Square, not far from where I am right now.

Note how the Apple app not only lacks the Harvard Square T stop (essential information for any map of this type), but traffic information as well. (Not to mention a bunch of other stuff, such as landmarks and street names. (Neither is perfect at the last two, but Google is way better.)

This is beyond inexcusable, especially now that it’s going on two months since Tim Cook apologized for Apple’s Maps fail and promised improvements. How hard can it be, just to add essential subway info? Very, apparently.

I go a bit deeper in this response to this post by Dave a few hours ago. To sum it up, I think only two things will save Apple’s bacon with maps. One is that Nokia/Navteq, Google and others provide maps on iOS that are better than Apple’s, saving Apple the trouble of doing it all. The other is crowd-sourcing the required data, simply because Apple by itself can’t replicate the effort both Google and Nokia/Navteq have put into what they’ve already got. But with the rest of us, Apple can actually do better. It’ll take a sex change for them to un-close their approach to mapping. But they’ll leapfrog the competition in the process, and win loyalty as well.

[Later…] Here is a screenshot that helps enlarge some points I make below in response to Droidkin’s comment:

apple credits and feeback

Note how dim, dark and hidden the small print is here. “Data from TomTom, others” goes to this list of credits. Also “Report a Problem” is simplex, not duplex, far as I know. You can tell them something but it’s like dropping a pebble into the ocean. Who knows what happens to it?

[This post was read by Bitly folks, who reached out appreciatively. The thread continues with a follow-up post here.]

Last night huge thunderstorms moved across New Hampshire, and later across Boston. NOAA radarThere was even a tornado watch (the red outline north of Keene, in the radar image on the left, from the NOAA.) So I thought I’d tweet that.

It has been my practice for quite a while, when tweeting, to use the Bit.ly extension in my Chrome browser.

But then came a surprise. The little Bitly image had changed, and the pop-down word balloon, rather than giving me the shortlink I had expected, told me that Bit.ly was improving. I thought, “Oooh, shit.” Because there was nothing wrong with the old Bit.ly. It was simple and straightforward. You could either copy the shortlink from a window, or know it was on your clipboard after you clicked on the “copy” button, and it said “copied.”

The new and improved Bitly looks like this:

WTF? Ya gotta work to get this many things wrong. My personal list, from the top:

  1. I don’t know what a bitmark is and I don’t want to know. I want a shortlink.
  2. My Twitter handle is there, with my face. Why?
  3. Does the blue “x” close the whole thing or just my twitter handle?
  4. Why is it telling me the URL I want shortened? I see that one already. I want the short bit.ly URL.
  5. Why is it telling me the title of the page? I know that too.
  6. Why would I add a note? And to what? Is this a kind of Delicious move? I hardly ever used Delicious because it was too complicated. Now this is too.
  7. Why “Public?”
  8. What’s the “bundle” I would add this to?
  9. “CANCEL” what? Is something already in progress I don’t know about? (In this brief but intense Age of Facebook, when sites and services — e.g. Facebook Connect — silently provide means for advertisers and third parties to follow your scent like a cloud of flies, that’s a good bet.)
  10. What is Save+ for? To what? Why?
  11. What is “Save and share…” and what’s the difference between that and save? Why would I want a shortlink if not to share it on something that requires it, like Twitter?
  12. What are the symbols next to “Public” and “Save and share…”?
  13. And if, as I suspect, the only way I can get to the shortlink is to hit “Save and share…”, why make me go through that extra click — or, for that matter, ford the raging river of kruft above it to get there?

That was as far as I got before I had to go out to an event in the evening; and when I came back the storm (or something) had knocked my ISP’s Net connection off. So this morning, naturally (given all the above), there’s a tsunami of un-likes at https://twitter.com/#!/search/bitly, as well as out in the long-form blogosphere.

In URL Shortener Bitly Announces Big Update (Unfortunately, It Sucks, And Everybody Hates It), Shea Bennett of All Twitter at MediaBistro writes,

Yesterday, URL shortener of choice Bitly, which has generated more than 25 billion shortened links since inception, announced a change to their platform. A big change. New Bitly, they’re calling it.

Great. There’s only one small problem: everybody, and I mean everybody*, hates it.

Why? Because it’s taken what was a really useful and fast service into something that is bloated with unnecessary add-ons and buzzword crap, and made a one-click share into something that now takes at least three clicks, and is really, really confusing.

In the good old days, which we’ll refer to from now on as BNB (Before New Bitly), shortening links on Bitly was a breeze. A pleasure. It was fast, responsive and if you used an extension you could crunch down the URL of any webpage in a matter of seconds. If you had a Bitly account, you could then share that shortened link straight to Twitter via Bitly using the title of your choice.

So simple. So effective. So perfect.

And so gone.

The Bitly announcement is long: too long for a URL-shortening company. But this excerpt compresses the meat of it:

So what’s new? Now you can…

  • Easily save, share and discover links — they’re called bitmarks, like bookmarks.
  • Instantly search your saved bitmarks.
  • Curate groups of bitmarks into bundles and collaborate on bundles with friends.
  • Make any bitmark or bundle private or public.
  • See what friends are sharing across multiple social networks, all in one place.
  • Save and share links from anywhere with our new bitmarklet, Chrome extension and iPhone app.

It doesn’t stop here. We have big plans for bitly, and we want to build this neighborhood with our community. So get in there, start bitmarking and please tell us what you think!

So they want to be Delicious. And they want to play the social game. Or, as Samantha Murphy in Mashable puts it,

Bit.ly — which has more than 25 billion links saved since 2008 and gets about 300 million link-clicks each day — launched a redesign to not only expand its presence but give users more curation power. Among the most notable of the new tools is a profile page and what the company is calling “bitmarks,” which are similar to bookmarks.

I just checked Dave Winer, who, as I expected, weighs in with some words from the wise:

Based on what I see in their new product release it looks like they’re taking a step toward competing with Twitter. But they didn’t do it in an easy to use way. And the new product is not well user-tested. It looks like they barely used it themselves before turning it on for all the users. Oy. Not a good way to pivot.

Here’s some free advice, what I would do if I were them.

  1.  Immediately restore the old interface, exactly as it was before the transition.
  2. Concurrently, issue a roadmap that goes as follows, so everyone knows where this thing is going.
  3. Take a few weeks to incorporate the huge amount of feedback they’ve gotten and streamline the new UI.
  4. Instead of launching it at bitly.com, launch it at newbetaworksserver.com

The list goes on, and it’s exactly what they should do. At the very least, they should take Step #1. It’s the only way to restore faith with users.

Meanwhile, three additional points.

First is that URL shortening has always been a fail in respect to DNS — the Domain Name System, which was invented for ARPANET in 1982, and has matured as into hardened infrastructure over the decades since. (It’s essentially NEA: Nobody owns it, Everybody can use it, and Anybody can improve it.) On the other hand, URL shortening, as we know it so far, puts resolving the shortened URL in private hands, and those hands can (and will) change. That’s exactly what we’re seeing here with Bitly, and what we tend to see with all private infrastructures that serves public purposes.

Second is that Bitly, like Facebook, Twitter, Google and other advertising-supported businesses with millions (or billions) of users that pay nothing to those companies for the services performed, has a problem that has been familiar to commercial broadcasting since it was born in the 1920s: its consumers and its customers are different populations, and they are financially accountable only to the customers. Not to the consumers. In Bitly’s case its customers, so far, are enterprises that pay to have customized, or branded, short URLs. Could they make their consumers into customers as well, with a freemium model? Possible. I’d recommend it, because it would make the company financially accountable to those users.

Third is that people want their own curation power. The Cloud is a good and necessary form of utility infrastructure. But it’s a vulnerable place to have one’s own digital goods. True, everything, even the physical world, is ephemeral in the long run. But digital ephemera can be wiped out in an instant. We should have at least some sense of control over “what’s mine.” Bitly shortlinks are not really “mine” to begin with. As Yahoo showed with Delicious, commercially curated links are especially vulnerable. And, after this last move, Bitly has given us no new reason to trust them. And many new reasons not to.

So, will I use the new Bitly? Let’s look at what comes up when I hit the “Save and share…” button for Dave’s piece:

This is no less f’d than the other one. Let’s run it down.

  1. Okay, I’ve done the Delicious thing, I guess, if this is saved somewhere. Curation achieved, maybe. Guess I have to go Bitly.com to see. I’ll do that later.
  2. At first I thought the saved link (or whatever) might be under my @ handle on the upper right, but that just brings up a “sign out” option.
  3. I have no intention of connecting to Facebook.
  4. When I click on the blue bar with the checkmark in it, changes happen in the window, but I’m not sure what they are, other than getting un-checked.
  5. I have no intention of emailing it to anybody in this case. And actually, when I email a link, I tend to avoid shortlinks, because they obscure the source. And I’m also not dealing with a 140-character space limit. (Hmm… while we’re on short spaces subject, why not offer texting through SMS?)
  6. Did something get tweeted when I hit the blue bar? I dunno. Checked with Twitter. Nothing there, so guess not.
  7. I see “Shortlink will be appended to tweet,” but does that mean I tweet something if I put it in the box? Guess so, but not sure.
  8. I see the “Copy” next to the almost-illegible shortlink in the blue button. Okay, guess that’s what I should use. But I don’t yet because I want to understand the whole thing first.
  9. What does “NEVERMIND. DON’T SHARE” mean, except as a rebuke? Translated from the passive-aggressive, it says, “You don’t want to play this game? Okay, then fuck off.”
  10. The symbol in the orange “Share to” is barely recognizable as Twitter’s. I think. Not sure. I just clicked on it, and something came up briefly then went away.

When I clicked on it again, I got this:

I don’t want to try again, because I’m not sure it failed. So I check Twitter, and see this:

Damn! I didn’t want that!

This tweet has no context other than me and Bitly. Worse, it looks like a spam. Or like I’d been phished or hijacked in some way. At no time in the history of my blogging or tweeting have I ever uttered a single URL, let alone a shortened one. Or, if I did, I’m sure the context was clear.

This isn’t even a “copy.” It should say “tweet,” if it were to have any meaning at all. I guess I should have written something in the box above. But would that have worked? I dunno.

So I just went through the routine again, this time hitting the blue button that says COPY in orange. I did that for Dave’s post, and this one after I published it, and the result is this normal-form tweet: https://twitter.com/dsearls/status/207856808012951553

It is also now clear to me that the box is for writing a tweet to which the shortlink will be appended. But usually I don’t like to append links, but to work them into the text of the tweet.

Bottom lines:

  1. As Rebecca Greenfield says in The Atlantic Wire, Bit.ly Isn’t Really a Link Shortener Any More. Too bad.
  2. It still works, but the new routine now takes three clicks rather than two, and is far more complicated. The curation does work,, for now. When I go to Bitly.com, below “Welcome to the new bitly,” I see “1–10 OF 900 BITMARKS.” I can also search them. That’s cool. But I’d rather have something in my own personal cloud. And I’d pay Bitly, or anybody who values my independence, for helping me build that.

Mark these words: The next trend is toward independence for individuals, whether they be users or customers. Yet another new dependency is not what anybody wants. Dependencies like Bitly’s new one are a problem, not a solution. Bitly, Facebook, Google and Twitter making their APIs work together does not solve the dependency problem, any more than federations among plantations makes slaves free.

The end-to-end nature of the Net promised independence in the first place. When client-server became calf-cow in 1995, we sold out that promise, and we’ve been selling it out, more and more, ever since.

Now we need to take it back. Hats off to Bitly for making that abundantly clear.

Okay, my foursquare experiment is over. I won, briefly…

4sq… and, about 24 hours later (the second screenshot) I was back in the pack somewhere.

So now I’m done playing the leaderboard game. I’d like to say it was fun, and maybe it was, in the same way a hamster in a cage has fun running in its wheel. (Hey, there’s a little hamster in all of us. Ever tried to “win” in traffic? Same game.)

The experiment was to see what it would take to reach #1 on the leaderboard, if only for a minute. The answer was a lot of work. For each check-in I needed to:

  1. Wake up the phone
  2. Find foursquare (for me it’s not on the front page of apps)
  3. Tap the app
  4. Dismiss the “Rate foursquare” pop-over window
  5. Tap on the green “Check In” button
  6. Wait (sometimes for many seconds) while it loads its list of best guesses and actual locations
  7. Click on the location on the list (or type it in, if it’s not there)
  8. Click on the green “Check In Here” button
  9. Take a picture and/or write something in the “What are you up to?” window
  10. Click on the green “Check In” button, again.

And to do that a lot. For example, at Harvard Square a few days ago, I checked in at the Harvard Coop, Radio Shack, Peets Coffee, the Cemetery, Cambridge Common and the Square itself. For just those six places we’re talking about 60 pokes on the phone. (Okay, some of the time I start at #5. But it’s still a lot of pokes.)

To make sure I had the poke count right, I just did it again, here at the Berkman Center. Now my phone says, “Okay. We’ve got you @ Berkman Center for Internet & Society. You’ve been here 45 times.”

Actually, I’ve been here hundreds of times. I only checked in forty-five of those times. The difference matters. What foursquare says in that statement is, If you haven’t checked in on foursquare, you haven’t really been there. Which is delusional. But then, delusion is part of the game. Being mayor of the 77 bus (which I have been, a number of times) confers no real-world advantages to me at all. I even showed a driver once that I was mayor of the bus. She looked at my phone, then at me, like I was a nut case. (And, from her perspective, I surely was.) Being the mayor of some food joint might win you a discount or a freebie if the establishment is so inclined. But in most cases the establishment knows squat about foursquare. Or, if it does know something, squat might be what it does.

That was my surreal experience after checking in at a Brookstone at Logan Airport last October. I coudn’t miss the large placard there…

… and asked the kid at the cash register what the “special” would be. He replied, “Oh, that’s just a promotion.” At the other end of the flight, while transferring between concourses in Dallas-Fort Worth, I saw this ad on the tram:

On my way to the next plane I checked into as many places as I could, and found no “great deals.” (Here is my whole mini-saga of foursquare screenshots.)

But, credit where due. An American Express promo that I ran across a number of times at SXSW in Austin earlier this year provided $10 off purchases every place it ran, which was more than a few. (Screenshots start here.) We also recently got a free upgrade from Fox, the car rental company, by checking in with foursquare. And I agree with Jon Mitchell of RWW, in What Is the Point of… Foursquare?, that the service has one big plus:

Isn’t Foursquare just for spamming Twitter and Facebook with what Geoloqi’s Amber Case calls “geoloquacious” noise about your trip to the grocery store? It can be, and for too many users, it is.

But turn all that off. Forget the annoying badges and mayorships, too. There’s one useful thing at which Foursquare is very, very good: recommendations.

So I’ll keep it going for that, and for notifying friends on foursquare that I’m in town, and am interested in getting together. (This has worked exactly once, by the way, with the ever-alert Steve Gillmor.)

But still, you might ask, why have I bothered all this time?

Well, I started using foursquare because I like new stuff and I’ve always been fascinated by the Quantified Self (QS) thing, especially around self-tracking, which I thought might also have a VRM benefits, somewhere down the line. I’m also a born geographer with a near absolute sense of where I am. Even when I’m flying in the stratosphere, I like to know where I am and where I’ve been, especially if photography is also involved. Alas, you can’t get online in the air with most planes. But I’ve still kept up with foursquare on the ground, patiently waiting for it to evolve past the hamster-wheel stage.

But the strange thing is, foursquare hasn’t evolved much at all, given the 3+ years they’ve been around. The UI was no bargain to begin with, and still isn’t. For example, you shouldn’t need to check in always in real time. There should be a setup that keeps track of where you’ve been, without the special effort on your part. If there are specials or whatever, provide alerts for those, on an opt-in basis.

But evolution is planned, in a big way. Foursquare Joins the Coupon Craze, a story by Spencer E. Ante last week in The Wall Street Journal, begins with this:

Foursquare doesn’t want to be another popular—but unprofitable—social network. Its new plan to make money? Personalized coupons.

The company, which lets users alert their friends to their location by “checking in” via smartphone from coffee shops, bars and other locations, revealed for the first time that it plans to let merchants buy special placement for promotions of personalized local offers in July in a redesigned version of its app. All users will be able to see the specials, but must check into the venue to redeem them.

“We are building software that’s able to drive new customers and repeat visitors to local businesses,” said Foursquare co-founder and Chief Executive Dennis Crowley.

This tells me my job with foursquare is to be “driven” like a calf into a local business. Of course, this has been the assumption from the start. But I had hoped that somewhere along the way foursquare could also evolve into a true QS app, yielding lat-lon and other helpful information for those (like me) who care about that kind of thing. (And, to be fair, maybe that kind of thing actually is available, through the foursquare API. I saw a Singly app once that suggested as much.) Hey, I would pay for an app that kept track of where I’ve been and what I’ve done, and made  that data available to me in ways I can use.

Meanwhile, there is one big piece of learning that I don’t think anybody has their head fully wrapped around, and that’s the willingness of people to go to all this work, starting with installing the app in the first place.

Back in the early days of ProjectVRM, it was taken as fact amongst developers that anything requiring a user install was problematic. Now most of us have phones with dozens or hundreds of apps or browser extensions that we’ve installed ourselves. Of course Apple and the browser makers have made that kind of thing easier, but that’s not my point. My point is that the conventional wisdom of today could be old-hat a year from now. We can cite example after example of people doing things which, in the past, it was said they were unlikely to do.

According to The Cost of Reading Privacy Policies, a paper by Aleecia M. McDonald and Information Sharing LabelLorrie Faith Cranor of Carnegie Mellon University, “national opportunity cost for just the time to read policies is on the order of $781 billion.”

This is based on reading 1462 policies with a median length of 2518 words, taking about ten minutes per policies, adding up to 76 work days per year, or a total of 53.8 billion hours for the U.S. population reading those polcies. This number, observes Alexis Madrigal, senior editor of The Atlantic, exceeds the GDP of Florida.

So, Joe Andrieu and Iain Henderson think, why not eliminate the cost of that work by adopting a Standard Information Sharing Label — like the nutrition label you see on foods of all kinds? So they’ve started a Kickstarter project to do exactly that. Their funding goal, $12,500, is, by my calculations, 1/00000001600512th of the opportunity costs we already run up every year.

Joe and Iain are already quite a bit downstream, having worked for some time on the Information Sharing Workgroup at Kantara, where they are already underway with a draft specification for the label.

So give the a hand, in the form of a pledge.

 

Newspapers got off on the wrong foot when they started publishing on the Web, by giving away what was valuable on the newsstand, and charging for last year’s fishwrap. That is, they gave away the news and charged for the olds.

This was understandable, because the papers wanted to participate in this new Web thing, which was very live and now and all that; and the Joneses they needed to keep up with were mostly doing the same thing. And, since selling archives had been a business all along — though not a very big one — they stuck with charging $2.95 or $3.95 for, say, a sports story from 1973.

Now the big papers, led by the The New York Times, are charging for at least some of the news in their digital versions, but also still charging for the old stuff. So they’re not quite charging for the news and giving away the olds (as I recommended back in 2006), but they seem to be moving slowly in that direction. More about that later. What I’d rather talk about first is their bait-and-switch game. It’s not bait-and-switch by the letter of the law, but the spirit is there, because the true costs are hidden.

Today, for example, the Times announced it will be cutting in half the number of articles readers on the Web can view for free in a given month, starting on April Fools Day. The old number was twenty. The new one is ten. Specifics for non-subscribers:

  • Get 10 articles each month on NYTimes.com, as well as access to the home page, section fronts, blog fronts and classifieds.
  • Articles, blog posts, slide shows, video and other multimedia will continue to count against your free monthly limit.
  • If you’ve already read your 10 free articles, you can still read our content through links from Facebook, Twitter, search engines and blogs.

Digital subscribers will —

  • Enjoy unlimited access to the full range of reporting from the world’s most respected journalists in their fields.
  • No limit on the number of articles, videos, blogs and more on your computer, smartphone or tablet.
  • Access to 100 Archive articles every four weeks.
  • Access to Election 2012, our exclusive politics app for iPhone and Android as well as The Collection, our fashion app for iPad — depending on the subscription you choose.

Home subscribers get free digital access.

The boldest print on that same page says “pay just 99¢ for your first 4 weeks.” That’s your bait. Below that it says “subscription options,” which links to this page here. Nowhere on either page does it say what happens after those first four weeks. For that info you need to select a button next to one of the three 99¢ choices, then click on the “GET UNLIMITED ACCESS” button. This takes you to the order page where you enter your credit card info. There it also says,

TRY IT TODAY FOR JUST $0.99  NYTimes: All Digital Access Unlimited access to NYTimes.com, and the NYTimes smartphone and tablet apps.* $0.99 for your first 4 weeks ($8.75 / week thereafter)

The asterisk is unpacked at the bottom of the page, where the it says,

Your order (applicable taxes may be added)
First 4 Weeks $0.99
Thereafter $35.00 every 4 weeks

So the real price is about $455 per year, after that first month. (Math: $8.75 x 52 weeks.) It’s an old game, and lots of sellers play it, but it’s still icky. If the Times is bold enough to be blunt about the value it’s subtracting from its free product, why not be bold enough to say the price goes up $35.01 after the first $.99?

Maybe because they’ve had that same pitch for awhile, and it’s working fine. In this Poynter storyAndrew Beaujon writes, “The New York Times Media Group says it has ‘approximately 454,000 paid subscribers’ to its digital products.” That comes to about $206,570,000 per year, after the first month. Pretty good. I have no problem with that, if the market bears the cost, which it seems to be doing. And maybe now more subscribers will get tired of being cut off after 10 views, or using multiple browsers to get around the limit a bit.

But why keep charging for the old stuff — especially the really old stuff? Wouldn’t it be a Good Thing make all of it easily reachable?

Well, they do, to some degree. Here are the details from the Times‘ digital archive page:

Accessing and Purchasing Articles

Digital Subscribers:

  • — 1923–1986: Your digital subscription includes 100 archive articles every four weeks in this date range (from January 1, 1923 through December 31, 1986). After you’ve reached the 100-article limit for the month, articles from 1923 through 1986 are $3.95 each.
  • — Pre-1923 and post-1986: Articles published before January 1, 1923 or after December 31, 1986 are free with your digital subscription and are not limited in any way.

Learn more about digital subscriptions »

Nonsubscribers:

  • — 1923–1986: Articles in this date range (from January 1, 1923 through December 31, 1986) are available for purchase at $3.95 each.
  • — Pre-1923 and post-1986: Articles published before January 1, 1923 or after December 31, 1986 are free, but they count toward your monthly limit.

Learn more about your monthly limit as a nonsubscriber »

I don’t know how much the Times makes on $3.95/article for the 1923-1986 time frame, but I suspect it’s not much. Why not make everything before (pick a date) free, each with a permanent link? This would throw off many scholastic, cultural and economic benefits. On the economic front, it would draw more inbound traffic to the Times‘ site, with lots of opportunities to advertise to visitors. In fact, I’ll bet the paper would make more off advertising to traffic arriving at archived articles than it makes off those $3.95 purchases.

But, maybe I’m wrong. Corrections welcome.

In any case, I’m not yet in the market. I love the Times, and often buy it on the newsstand. But $455 per year is steep for me. Plus, I’m already paying the Times‘ parent company for my printed copies of the Boston Globe. I’d like to read the digital edition of that too, because it’s free for print subscribers; but the login/password thing has yet to work for me.

Off the top of my head, here are some other paid subscriptions around here:

  • Consumer Reports
  • The Wall Street Journal (both print and online)
  • Forbes
  • Fortune
  • Bloomberg BusinessWeek
  • The Economist
  • Vanity Fair
  • Vogue
  • The Sun
  • The New Yorker
  • Linux Journal (which I get free, actually, because I write for it)

All but The Sun have digital editions, and I read those as well. The only one I don’t read digitally, so far, is the Globe. I’ll try to fix that again tomorrow and see where it goes. I’ll let you know.

Meanwhile, I urge all those pubs to make the old stuff free on the open Web, while we still have one. It’ll help.

 

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