VRM
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User driven service bingo
If Twitter does everything Dave says they should do, they’d make a helpful move toward bingo on Joe Andrieu’s checklist of user-driven services. Here’s the list: Impulse from the User Control Transparency Data Portability Service Endpoint Portability Self Hosting User Generativity Improvability Self-managed Identity Duty of Care See how you’d score ’em. Continue reading
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Soon to be a major motion picture
Over at the ProjectVRM blog: Dawn of the Living Infrastructure. Continue reading
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An opportunity for the AP
It helps to recognize that the Associated Press is exactly what its name denotes: an association of presses. Specifically, newspapers. Fifteen hundred of them. Needless to say, newspapers are having a hard time. (Hell, I gave them some, myself, yesterday.) So we might cut them a little slack for getting kinda testy and paranoid. Reading… Continue reading
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Why WQXR is better off as a public radio station
In his comment to my last post about the sale of WQXR to WNYC (and in his own blog post here), Sean Reiser makes an important point: One of the unique things about the QXR was it’s relationship with the Times. The Times owned QXR before the FCC regulations prohibiting newspapers ownership of a radio… Continue reading
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From Z to A
I understand Zappos selling out to Amazon (even the Amazon logo, which leads from A to Z, makes sense of it) but the news still depresses me. Zappos is a cause as well as a brand. That cause is relationship. As Wikipedia (currently) puts it, Zappos uses a loyalty business model and relationship marketing. The… Continue reading
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A good man is hard to lose
I remember talking to Nick Givotovsky the first time* at an early Internet Identity Workshop, when he pulled me aside to share some ideas, and immediately stripped my gears. The guy was as smart as they come, and articulate to an extreme equaled by few. I had to stop him every few sentences to get… Continue reading
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We all have our crosses to climb
Yesterday I reported hearing that the New York Times was thinking about putting its editorial behind a paywall again. Today James Warren gives substance to the rumors: Here’s a story the newspaper industry’s upper echelon apparently kept from its anxious newsrooms: A discreet Thursday meeting in Chicago about their future. “Models to Monetize Content” is… Continue reading
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One among any
On the ProjectVRM blog: A Declaration of Customer Independence. Continue reading
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See ya on the Coast
Heading to the first VRM West Coast Workshop. Runs the next two days in Palo Alto. Should be fun. Free too. If you’re up for putting your shoulder to some of the wheels we’ve got rolling, come on down. Instructions for signing up are there at that link. Getting into the plane. (Man, the connectivity… Continue reading
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I was overseen to have said
An IT Conversations interview on Framing the Net. At eComm 2009. On how free customers are more better than captive ones. At The Ideas Project. I spoke in closer to final draft than usual here. A transcript. Some samples: What we’ve had since companies won the Industrial Revolution is the belief that a captive customer… Continue reading
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Getting real about fixing health care
I’m listening right now to On Point*, where the topic is Pushing E-Health Records. The only case against electronic health records (EHR, aka electronic medical recordsk, or EMR) is risk of compromised privacy. Exposure goes up. The friction involved in grabbing electronic medical records is lower than that involved in grabbing paper ones, especially with… Continue reading
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First VRM West Coast Workshop: 15-16 May 2009
We’re a little more than a month away from The first ProjectVRM West Coast Workshop. It will will take place on Friday-Saturday 15-16 May, 2009 in Palo Alto. Graciously providing space is SAP Labs which is a beautiful facility at 1410 Hillview Street in Palo Alto. That’s up in the hills overlooking Silicon Valley and… Continue reading
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Toward a bigger world of business
Over the last several days I’ve been writing VRM and the Four Party System. Also illustrating it, with much help from graphics courtesy of Hugh McLeod). I’ll let the piece speak for itself. Right now I need to hit the sack. Continue reading
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Saving the Globe From its World of Hurt
One of the geeks here at the Berkman Center walked into a room recently and started poking his index finger down on a newspaper that was laying on the table, as if expecting it to do something electronic. “This isn’t working,” he said. So true, in so many ways. Take for example the Boston Globe, New… Continue reading
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Blogging .101
Hanging in The Cities on (what wants to be) a Spring Day (a little snow still on the ground), talking deep blogging trash with Sharon Franquemont and Mary Jo Kreitzer. They’re both new to the practice (which isn’t quite a discipline, at least in my case). So bear with me as I show off some… Continue reading
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A call for IIW participation
The Internet Identity Workshop , aka IIW, started as the Identity Gang way back in ’05, and has since grown (thanks more to Kaliya and Phil than to yours truly) to become a fixture event in the calendars of many developers and other folks supportive of development work toward working user-driven identity systems. (These today… Continue reading
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Can journals live on subscriptions?
Some do. My long-time favorite magazine is The Sun. I bought one of the first issues Sy Safransky sold on Franklin Street in Chapel Hill, in 1974, and found myself writing regularly for the magazine for several years after that, watching it improve with every issue. Back near the turn of the 80s, Sy and… Continue reading
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The perils of publicity
I’m pretty good at getting buzz when I want it. The irony of running ProjectVRM, however, is that I don’t want much of that. Not yet, anyway. About a year ago I did promote it a bit, got a lot of great response, and also spent a lot of time debugging bad understandings of what… Continue reading
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Clueship fishing
Over at the ProjectVRM blog, two posts: Who in CRM 2.0 will help VRM 0.1? and What’s completely screwed about this picture? Continue reading