Recommendations

Based on what we learned at our conferences we offer the following recommendations. (We realize that there are many other issues around web and instruction that need to be addressed.)

  • Redesign HCL home page ASAP as beta
  • Create a community toolbar as beta
  • Set up an ethnographic study of users based on MIT study
  • Implement an online tutorial to educate staff about new web technologies
  • Establish a system for ongoing research and devlopment around new instructional tools/web technologies that brings information to stake holders and informs development of HCL web, online resources, and staff education
  • Encourage future revisions/development of the Harvard Libraries OPAC to be informed by usability testing with students

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