We all know the havoc that data breaches can wreak on businesses so it’s very important that business owners plug every potential loophole in their systems. One of the biggest loopholes that exist in enterprise systems is the company email, as experts estimate that about 10% of all emails sent are laced with malware.
Emails are also a social engineer’s playground as exploiting employees to share sensitive information about your business is more possible on various platforms.
Secure your login
To protect their data on email, your employees must make it hard for hackers to access their accounts and they can do this by using two-tier authentication (2FA). Most of the major email service providers have 2FA built into their platforms now so you can encourage your employees to switch over to those.
Most importantly, your employees must use strong passwords for their emails. In fact, strong passwords are essential for everything, even FTP servers. If you are wondering what is an FTP server, it is a technology that’s used to share files. GoAnywhere’s FTP servers also have multiple-factor authentication and check users against their profiles from directories like LDAP, IBM I, and Active Directory.
Email phishing awareness
Hackers who use social engineering to exploit victims can pose as a member of your company’s tech support team or another trusted individual when phishing. They usually claim that there’s a problem with logging into an account in the company’s system or report some kind of problem. After that, they will ask an employee to give up business data so they can solve the problem.
You can prepare your employees for this type of attack by urging them to be wary about emails that ask for urgent action. They must also be careful of senders whose names are inconsistent with the email address and report suspicious activity.
Sometimes a cybercriminal may not use phishing to directly ask for sensitive data but to encourage an employee to open an infected file on email. To avoid compromising your company’s security, all employees must stay away from opening email attachments from unknown sources.
However, some emails that contain files from unknown sources may not come from a party with malicious intent so employees can open these if they think they’re safe. Before opening, these employees must have antivirus software installed to ensure the email and its attachments are safe to open.
Avoid public Wi-Fi
While using public Wi-Fi hotspots may be the most convenient option for your employees to access the internet when they aren’t at work, they’re very risky. That’s because cybercriminals can use packet sniffers to detect all data that is accessed and shared over a network they’re monitoring.
They know how to sift through this data and look for important information and should an employee access a work email account on a public Wi-Fi connection, they’ll find out. Since their packet sniffers detect everything exchanged on a specific network, they’ll also detect an employee’s login details and use them to access your business’s private data.
Most mainstream email service providers have highly effective spam filters that can protect employees from seeing potentially malicious messages. As an employer, you need to make sure that everyone on your team uses an email platform with these spam filters for their work accounts.
Besides, you also have to make sure that all your employees turn on their spam filters. As a team, you can also work on coming up with phrases commonly used in malicious emails and use them on the spam filter. This way, no malicious email will slip into your employees’ inboxes by mistake.