GoDaddy CEO Warren Adelman says “We listened to our customers. GoDaddy no longer supports SOPA.” (Here’s the GoDaddy blog post.)

Lauren Weinstein says that’s not the same as opposing SOPA: “they’re the same ethically vacuous firm as always, with their public facade changing like a chameleon, blowing in the wind of Internet public opinion.”

I still see it as a good sign when a company in a direct personal service business changes its mind because its customers made clear that change was required.

What I’d like to know now is what GoDaddy customers said to the company personally. (Not just that customers pulled their accounts in protest.) When I know that Warren Adelman and the company turned around because of direct personal pressure, in real conversation with paying customers who wished to remain so — and not just because of negative PR or customers bailing — then I’ll be glad to call it a full VRM move by customers.

Some links: